Senior Coffee Machine Engineer

Lime Talent; Greater London; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Company pension

Sick pay and wellbeing support

Enhanced family leave

Cycle to Work scheme

Coffee training and development

Staff discounts and free coffee

Mainly Monday to Friday; some evenings

Job summary

Lime Talent is partnering with a well-regarded speciality coffee business to recruit a Senior Engineer for its wholesale engineering team in London. This hands-on role offers true ownership of call-outs and servicing, with autonomy over your diary and a chance to shape how the department grows.

You'll manage a portfolio of wholesale customers, keeping equipment running at its best and ensuring excellent support.

Qualifications

• Experience with commercial coffee equipment; La Marzocco and/or Victoria Arduino is preferred.
• Barista background or espresso dialing knowledge is helpful.
• Organised, meticulous and able to work independently under pressure.
• Excellent customer service and communication skills; IT systems and CRM use.
• Full, clean UK driving licence and right to work in the UK.

Responsibilities

• Install espresso machines, grinders and water filtration for wholesale customers.
• Plan and carry out preventative maintenance to prevent service backlogs.
• Respond promptly to breakdowns and manage your own workload.
• Build strong relationships through regular contact and site visits.
• Keep detailed records of visits and work using job sheets and CRM.
• Oversee monthly stock takes, stock ordering and safe workshop practices.

Skills

Coffee equipment experience

Customer service

CRM familiarity

Independent / self-managed

Tools

CRM system

IT literacy

Job description

Lime Talent is partnering with a well-regarded speciality coffee business to recruit a Senior Engineer for its wholesale engineering team in London. This is a hands-on role for an experienced coffee machine engineer who enjoys running their own diary and taking real ownership of their work.

You'll look after a portfolio of wholesale customers, keeping their equipment running at its best and making sure they feel well supported. You'll have genuine autonomy over your call-outs and servicing schedule, and you'll help shape how the department grows. It's a great opportunity to join a business that cares about quality, invests in your coffee knowledge and has a friendly, supportive team.

Key responsibilities:

• Install espresso machines, grinders and water filtration, making sure customers are confident using their equipment
• Plan and carry out preventative maintenance so servicing never falls behind
• Respond promptly to breakdowns and call-outs, managing your own workload
• Build strong customer relationships through regular contact and site visits
• Keep accurate records of visits and engineering work using job sheets and the CRM
• Own monthly stock takes, ordering and stock reconciliation, and keep the workshop safe and compliant with health and safety standards

This role would suit someone who:

• Has engineering experience on commercial coffee equipment, ideally La Marzocco and/or Victoria Arduino
• Has worked as a barista or understands how to dial in espresso
• Is organised, meticulous and comfortable working independently under pressure
• Has excellent customer service and communication skills
• Is confident using IT systems and a CRM
• Holds a full, clean UK driving licence and has the right to work in the UK

If you're a skilled coffee engineer looking for a role with more ownership and a business that values your craft, we'd love to hear from you.

• Company pension
• Company sick pay and wellbeing support
• Enhanced family leave and Cycle to Work scheme
• Ongoing coffee training and development
• Staff discounts and free coffee
• Mainly Monday to Friday, with occasional evening and weekend work

We are committed to creating diverse and inclusive workplaces, and we encourage applications from candidates of all backgrounds, experiences, and perspectives. We believe that a variety of viewpoints fosters innovation and strengthens teams. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, disability, or age.