Senior CO2 Refrigeration Systems Lead Technician

Panasonic Appliances Refrigeration Systems de México S. A. de C. V.; Newry; On-site; GBP 60,000 - 98,000; Full time

Benefits offered by this job

Health Benefits

Voluntary Benefits

401(k) Retirement Plan

Paid Time-Off

Tuition reimbursement

Wellbeing programs

Job summary

Hussmann proposes a Customer Experience Specialist - CO₂ Refrigeration Systems to lead service, installation, start-up, diagnosis, and repair of CO₂ refrigeration systems used in supermarkets and cold storage facilities.

This exempt role requires independent judgment, advanced knowledge of CO₂ technology, and collaboration with engineering to deliver high-quality service and customer satisfaction.

Qualifications

• High school diploma or equivalent; graduate certification in HVAC/R
• EPA 608 Universal Certification or equivalent
• 15+ years of progressive experience in supermarket refrigeration with 5 years CO2 experience
• Ability to exercise independent judgment in complex technical environments
• Advanced knowledge of refrigeration principles and system controls

Responsibilities

• Lead installation, start-up, and commissioning of CO2 supermarket refrigeration systems
• Provide technical direction to technicians during complex starts and commissioning
• Evaluate system performance and recommend solutions to improve profitability and service delivery
• Coach and train technicians on CO2 technology and controls
• Develop material and labor estimates and identify service and sales opportunities
• Ensure accurate documentation of work orders and service reports
• Diagnose and resolve complex non-routine issues in refrigeration systems
• Analyze compressor operations, oil systems, and pressure controls to optimize performance
• Support large-scale store launches and CO2 adoption initiatives
• Perform additional duties consistent with the role

Skills

CO2 refrigeration knowledge

Troubleshooting

Project leadership

Train others

Independent judgment

Education

HVAC/R certification

EPA 608 Certification

Tools

EMS programming

Controls diagnostics

Job description

Hussmann proposes a Customer Experience Specialist - CO₂ Refrigeration Systems to lead service, installation, start-up, diagnosis, and repair of CO₂ refrigeration systems used in supermarkets and cold storage facilities.

This exempt role requires independent judgment, advanced knowledge of CO₂ technology, and collaboration with engineering to deliver high-quality service and customer satisfaction.