Senior Club Assistant

4Leisure Recruitment Ltd; Birmingham; On-site; GBP 25,200 - 30,800; Full time

Benefits offered by this job

Salary up to £28,000 + bonus

20 days holiday + bank holidays + birthday off

Discounts on courts, retail & services

Training and coaching qualifications

Job summary

A leading sports recruitment agency is seeking a Senior Club Assistant to help manage a new outdoor padel facility at a university. In this hands-on role, you will support daily operations, deliver excellent customer service, and engage with the community. Ideal candidates will have experience in leisure or hospitality, strong communication skills, and a proactive approach. The position offers a salary up to £28,000 with an additional bonus, along with various benefits including holiday and training opportunities.

Qualifications

• Experience in a leisure or customer-facing role is essential.
• Strong communication skills and the ability to stay organized.
• Interest in sports is advantageous, but not mandatory.

Responsibilities

• Support daily club operations and bookings.
• Deliver a friendly front-of-house experience.
• Assist in running events, leagues, and social sessions.
• Engage members and support local marketing.

Skills

Experience in leisure, hospitality, sport or customer-facing roles

Confident communicator

Organised and proactive

Interest in sport/active lifestyles

Job description

Senior Club Assistant – Padel Facility (University Campus)

💰 Up to £28,000 + up to 10% bonus

We’re recruiting a Senior Club Assistant to join the founding team at a brand-new outdoor padel facility opening on a university campus. This hands-on role is ideal for an experienced Leisure Team Leader or Duty Manager looking to step into a new challenge within a growing sports environment.

Working closely with the Club Manager, you’ll support the smooth day-to-day operation of the club, help deliver an excellent customer experience, and contribute to building a welcoming, community-led padel facility. This is a front-facing, active role with clear opportunities to develop into more senior operational or leadership positions over time.

About The Padel Loft

The Padel Loft is the UK’s only university-dedicated padel operator, delivering accessible, affordable and community-led padel clubs in partnership with universities. Our new three-court outdoor facility at Aston University is part of our expansion across UK campuses, offering long-term career development within a fast-growing sports brand.

The role

• Support daily club operations, bookings and customer service
• Deliver a friendly, inclusive front-of-house experience
• Help run events, leagues and social sessions
• Engage members and support local marketing & social media
• Maintain facility standards and basic H&S checks
• Act as duty lead and support the Club Manager

About you

• Experience in leisure, hospitality, sport or customer-facing roles
• Confident communicator, organised and proactive
• Interest in sport/active lifestyles (padel experience not required)
• Ambitious and keen to develop

What’s on offer

• Salary up to £28,000 + bonus
• 20 days holiday + bank holidays + birthday off
• Discounts on courts, retail & services
• Training, coaching qualifications & career progression