Padel Duty Manager

Powerleague; Liverpool; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Competitive salary with performance-‑?

Staff discounts on pitches and events

Access to Stream – early pay app

Online benefits program discounts

Employee Assistance Program

Career development through tailored培训

Team-based sport community

Job summary

Powerleague is seeking a Padel Duty Manager for its Liverpool venue. You will lead on-site operations during your shift, ensuring top-level customer experience, safety and commercial performance as the brand unveils new Padel courts.

You will manage bookings, supervise staff, and drive community engagement through events, promotions and tournaments while supporting sales of court time and equipment.

Qualifications

• Experience in a customer-facing role within hospitality, leisure, sports or retail; supervisory or management experience is desirable.
• Confident communicator with a hands-on leadership style.
• Flexible availability in evenings, weekends and some public holidays.

Responsibilities

• Lead the day-to-day operation of the Padel centre during your shift: court bookings, equipment, cleanliness, health & safety, front-of-house activities.
• Deliver exceptional customer service to player, teams and events guests
• Grow the Padel community: support events, tournaments, social sessions and promotional activity to drive footfall, and retention.
• Supervise and motivate the team members on shift
• Support commercial success: assist with sales of court time, ancillary products (e.g., racket hire/retail), and ensure shift targets are met.
• Handle health and safety, compliance and facility standards
• Support promotional activities and community outreach

Skills

Leadership

Customer service

Communication

Team supervision

Flexibility

Job description

Be the Heart of the Action. Lead the Shift. Deliver the Game

About Powerleague

Powerleague is the UK’s largest provider of small-sided football and we’re actively growing into the exciting world of Padel – one of the fastest-growing sports in the UK. Our Padel venues are vibrant, community-focused, high-energy sporting hubs where fun meets fitness, social and competition. We’re looking for a Padel Duty Manager who shares our passion for sport, service and growing the game.

Padel Duty Manager at Powerleague – Liverpool

As Padel Duty Manager you will be the on-site leader for your shift, responsible for delivering exceptional operational standards, customer experience and driving commercial performance across our brand new, state of the art Padel courts currently under construction. You’ll ensure our players and guests feel welcome, engaged and enjoy first‑class service in a safe, dynamic environment.

What We Can Offer You?

• A competitive salary with performance- based bonus opportunities
• Staff discounts off pitches and functions
• Access to Stream - our financial wellbeing app, allowing you early access to your pay when you need it
• Access to our online benefits program with discounts at various locations
• Employee Assistance Program
• Career development through tailored training and progressions pathways
• Be a part of a team who live and breathe sport and the community spirit.

What You'll Be Doing:

• Lead the day-to-day operation of the Padel centre during your shift: court bookings, equipment, cleanliness, health & safety, front-of-house activities.
• Deliver exceptional customer service to player, teams and events guests
• Grow the Padel community: support events, tournaments, social sessions and promotional activity to drive footfall, and retention.
• Supervise and motivate the team members on shift
• Support commercial success: assist with sales of court time, ancillary products (e.g., racket hire/retail), and ensure shift targets are met.
• Handle health and safety, compliance and facility standards
• Support promotional activities and community outreach

What You Bring to the Squad:

• A genuine passion for Padel, racket sports or sport more broadly - you should be enthusiastic, engaged and enjoy being part of an active sporting community.
• Experience in a customer‑facing role within hospitality, leisure, sports or retail; supervisory or management experience is highly desirable.
• Confident communicator with a hands- on leadership style
• A “customer-first” mindset, energetic attitude and willingness to roll up your sleeves when needed.
• Flexible availability: evenings, weekends and some public holidays, as is typical in sports venues.
• Comfortable with commercial targets, strong at initiating and supporting local promotional activity to build community engagement.

Join us at Powerleague - help us build the UK’s padel revolution, one court at a time!