Senior Clinical Radiology Department Assistant

Transformationunitgm; Welwyn Garden City; On-site; GBP 24,000 - 26,000; Full time

Job summary

A leading Teaching NHS Trust is looking for a Senior Clinical Radiology Department Assistant to enhance patient care at the Lister Hospital. The ideal candidate will prepare clinical areas, support patients and staff, and carry out administrative tasks, while being part of a compassionate team striving for excellence in service.

Qualifications

• Experience as clinical RDA (Band 2) or similar role.
• Some supervisory experience including training/mentoring.
• Previous experience of radiology interventional procedures.

Responsibilities

• Prepare clinical areas and support staff during examinations.
• Support patients both physically and emotionally.
• Supervise and train Clinical Radiology Department Assistants.

Skills

High level communication skills

Supervisory skills

Ability to plan workload

Education

Good general education to GCSE

NVQ level 3 in Care or equivalent experience

Tools

RIS and PACS

Job description

Employer East and North Hertfordshire Teaching NHS Trust Employer type NHS Site Lister Hospital Town Stevenage Salary £24,625 - £25,674 per annum pro rata Salary period Yearly Closing 19/06/2025 23:59

Senior Clinical Radiology Department Assistant

NHS AfC: Band 3

Here at East and North Hertfordshire Teaching NHS Trust,

Our mission is:
Providing high-quality, compassionate care for our communities

Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service

Job overview

We are recruiting for a Senior Clinical Radiology Department Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

The post is based at Lister Hospital, but the post holder will be expected to rotate to the New QEII Hospital and cover occasional shifts at Hertford County Hospital as required.

This role involves preparing clinical areas, supporting clinical staff during examinations and procedures and supporting patients both physically and emotionally. There are some administrative and reception tasks in this role.

The post holder will require the knowledge and skills to supervise, support and train the Clinical Radiology Department Assistants within the department. The role will also include cannulation training to support the CT and MRI services.

This is an interesting and varied job working within a friendly hard-working team. The ideal candidate will be enthusiastic and self-motivated and have previous experience of working as a Clinical Radiology Department Assistant.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!

Main duties of the job

This role involves preparing clinical areas, supporting clinical staff during examinations and procedures and supporting patients both physically and emotionally.

The post holder will need to train to cannulate.

There are some administrative and reception tasks in this role.

The post holder will require the knowledge and skills to supervise, support and train the Clinical Radiology Department Assistant's within the department.

Working for our organisation

At East and North Hertfordshire NHS, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person specification

Qualifications/Training

• Good general education to GCSE
• NVQ level 3 in Care or Diagnostic and Support or equivalent experience

Previous Experience

• Experience as clinical RDA (Band 2) OR similar role
• Successful and active team worker in multi-disciplinary area
• Some supervisory experience, including training/ mentoring
• Previous experience of radiology interventional procedures
• Previous experience of computer systems including RIS and PACS (radiology information systems)

Skills

• High level communication skills, within staff team, department and outside agencies at all levels
• High level skill understanding of customer/ patients’ needs and concern for their welfare
• Supervisory skills
• Ability to plan workload

Knowledge

• Methods of customer care and meeting customer expectations
• Techniques for supporting radiologists/ nurses in clinical areas.
• Supervisory / training techniques

Other requirements

• Physically fit, able to move and handle patients/equipment.

Our values

We want our staff to believe in, demonstrate and live our values in everything we do.

Include
We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together.

Respect
We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas.

Improve
We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose.

Committed to our Community

East and North Hertfordshire Teaching NHS Trust is committed to equality, diversity and inclusion for all job applicants, staff, patients and the wider community. We want to create a workforce which represents the communities we serve. We are on a journey to become a more inclusive organisation and we welcome applications from everyone regardless of their background. In particular we encourage applications from candidates with disabilities, and candidates from Black, Asian and Minority ethnic (BAME) backgrounds who are currently under-represented in various parts of our workforce .

We understand the importance of balancing work and home life. We are committed to support flexible working for our staff wherever possible and all our employees are given the opportunity to discuss potential for flexible working.

We are proud to be a Disability Confident employer and achieved our status in 2019.

We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact us by emailing [e-mail]

We are also proud to support our UK armed forces by supporting Reservists, Cadet Instructors, Veterans and military spouses/partners into employment and offering supportive policies that value their contribution to the community and to our Trust.

We are committed to being a carer-friendly environment, addressing the complex needs of families with caring responsibilities. In partnership with Carers in Hertfordshire, all our working carers have access to support from recruitment. We are also a member of Carers UK, providing resources to make balancing work and caring easier. Our approach is inclusive, recognizing diverse challenges and creating a supportive environment where carers feel valued.

When you apply...

Please note that vacancies may close prior to the advertised closing date in certain circumstances. Please ensure that you make your application as soon as possible.

All correspondence relating to vacancies will be via the e-mail address you have provided on your application form. Some servers automatically send e-mails to your junk mail so please check as well as your inbox.

As a publicly funded employer, we need to ensure we utilise our funds responsibly, this may mean we are unable to support sponsorship required to gain the right to work for particular positions. We strongly advise you to contact the line manager or a member of the Resourcing Team before applying to confirm if we will be able to support with sponsorship for that post.

King's Trust Support

If you’re aged between 16 and 30 years-old, you can get FREE employability support from The King’s Trust. The King’s Trust will help build your CV and cover letter, offer advice and top tips for future interviews and support you with research about working in the NHS. Please contact Enquiries.H&[e-mail] for support.

Secondments/Fixed term

Where a vacancy is advertised as a temporary position, the duration will be specified in the advert. If the vacancy becomes permanent towards the end of the specified duration, the successful applicant may not be required to re-apply and can be slotted into the role on a permanent basis if appropriate.

If you are an internal applicant applying for a temporary working arrangement, please see the attached notes on secondments.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.