Senior Clients Payroll Team Lead

TN United Kingdom; London; On-site; GBP 40,000 - 70,000; Full time

Job summary

A forward-thinking company is on the lookout for a Senior Clients Payroll Team Lead to oversee the payroll process for a diverse portfolio of clients. This dynamic role involves managing end-to-end payroll operations, ensuring compliance with auto enrolment regulations, and leading a team of payroll professionals. Ideal candidates will possess extensive payroll administration experience, a strong customer-focused approach, and the ability to mentor junior staff. Join a collaborative environment where your expertise will help streamline processes and enhance client satisfaction. If you're ready to take the next step in your career, this is the opportunity for you!

Qualifications

• Experience in payroll administration within a bureau or practice environment.
• Team leading experience and ability to mentor junior members.
• Knowledge of payroll legislation and auto enrolment regulations.

Responsibilities

• Manage the end-to-end payroll process for multiple clients.
• Develop relationships with clients and ensure effective communication.
• Conduct training and support for junior team members.

Skills

Payroll Administration

Team Leadership

Customer Service

Attention to Detail

Communication Skills

Legislation Knowledge

Education

CIPP Qualification

Job description

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Senior Clients Payroll Team Lead, London

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Client:

Payroll

Location:

London, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

2c4f7fed1a15

Job Views:

10

Posted:

29.04.2025

Expiry Date:

13.06.2025

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Job Description:

Job Start Date: ASAP

Our client is seeking an experienced Senior Clients Payroll Team Lead to join their team

Duties include;

* Manage the end-to-end payroll process and auto enrolment compliance for a portfolio of clients
* Deal with all associated payroll processing tasks required for processing to completion of the payroll process manage client expectations
* Develop relationships with your clients also ensuring effective communication with the wider offices, HMRC and other third-party providers
* Working as part of the wider team to review work produced by more junior team members and support the Team Leader/Payroll Manager
* Leading by example in regards to attitude and processing of payrolls, so others in the team will follow suit
* Being the first point of contact to the team to assist and support the team in responding to queries from clients, HMRC, 3rd party providers etc
* Also supporting in regards to legislation and system queries
* Completing regular training for the wider team, which could range from information about legislation to systems.
* Peer checking of payrolls streamlining any current processes within the team/ Updating and maintaining payroll records/files
* Any ad-hoc duties or projects that may be necessary
* Producing and developing ad hoc financial and operational reporting as needed.
* Ensure the accurate and timely delivery of multiple client payrolls to agreed deadlines
* Inputting data for any of the payrolls when necessary,
* Running Audit and validation checks for payroll as well as interfacing of data to General Ledger and Pensions systems
* Monitoring SSP, SMP and other statutory payments and calculations
* Processing accurate and timely year-end reporting when necessary
* Managing any payroll changes to the time and attendance systems
* Administer the end-to-end payroll process and auto enrolment compliance for a portfolio of clients
* You will be on hand to answering any escalated payroll related enquiries from clients
* Acting as first line support to team for pay queries
* Peer checking of payrolls within the team
* Undertake general administrative duties and work collaboratively within the payroll department
* Develop relationships with clients, ensuring effective communication with the wider offices, HMRC and other third-party providers
* Effectively communicating with team and wider payroll teams
* Requirement to keep up to date with payroll legislation and industry changes though independent research

You will have;

* Previous payroll administration experience within a bureau or practice environment processing multiple clients payrolls
* Team Leading experience in a similar bureau environment
* Mentoring, coaching, training and support to more junior members in the team
* End to end Payroll processing experience including pensions, benefits and statutory payments
* High level of accuracy and attention to detail across both manual and systems based work
* A natural ability to coordinate, prioritise and multitask with little supervision
* Strong customer focused approach, ability to handle customer queries by telephone and email
* Be able to adapt to a highly changeable environment
* Excellent verbal and written communication skills
* Ability to work under pressure whilst meeting tight deadlines
* Knowledge and understanding of payroll legislation, processing, and auto enrolment regulations
* Must have the ability to manually calculate a payroll
* You will ideally have your CIPP qualification or working towards

If you have ALL of the above then please apply now!