Senior Client Services Leader - BPM & Digital Growth

Infosys

Greater London

On-site

GBP 90,000 - 150,000

Full time

8 days ago

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Benefits offered by this job

25 days holiday

Sick pay

Perk Box discounts

PD training platform Lex

Pension 8%

Income protection

EAP

Job summary

Infosys BPM, the business process management arm of Infosys, seeks a Senior Manager Client Services in London to drive growth across mid-market and emerging enterprise accounts. You will own complex sales cycles, establish executive relationships, and coordinate with delivery and support teams to ensure client value realization.

The role emphasizes strategic account growth, cross-sell across BPM, digital transformation, AI and analytics, and strong governance of the sales pipeline in a

Qualifications

Bachelor's degree in Business, Engineering, Commerce, Management, or related discipline.
MBA or equivalent management qualification preferred.

Responsibilities

Own a portfolio of high-potential small accounts and develop multi-year growth plans.
Drive revenue, bookings, margin, and pipeline targets.
Lead end-to-end sales cycles from opportunity identification through closure.
Establish executive connects across client organisations and conduct reviews.
Collaborate with solution teams to create compelling value propositions.

Skills

Account mining

Demand generation

Consultative selling

Contract negotiations

Stakeholder management

Strategic thinking

Financial acumen

Presentation skills

Education

Bachelor's degree in Business/Engineering/Commerce/Management

MBA or equivalent qualification preferred

Job description

The role emphasizes strategic account growth, cross-sell across BPM, digital transformation, AI and analytics, and strong governance of the sales pipeline in a

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