Senior Client Services Director

Sphere Digital Recruitment; Greater London; On-site; GBP 95,000 - 100,000; Full time

Job summary

A leading agency is seeking a Senior Director of Client Services to drive revenue growth and manage high-value accounts in a creative environment. The ideal candidate will have extensive experience in account management and social marketing, demonstrating strong leadership skills across diverse teams and client engagements.

Qualifications

• 10+ years in account/marketing, 3+ in management.
• Expert in social media and brand marketing.
• Experienced in new business and revenue growth.

Responsibilities

• Drive revenue growth with new and existing clients.
• Manage $5-10M+ accounts with expertise in multi-channel social marketing.
• Lead cross-functional teams, promoting ownership and accountability.

Skills

Account Management

Client Relationship Building

Social Media Marketing

Brand Marketing

Problem-Solving

Communication

Business Development

Tools

Salesforce

Job description

Senior Director of Client Services - Social-first Creative Agency (start-up) - £95-100k DOE

The Agency

My client is an award-winning creative agency working with huge brands within the consumer space!

The Role

• Drive revenue growth with new and existing clients

• Use CRM tools (Salesforce a plus) to track contracts, invoicing, and performance

• Build strong client relationships from coordinator to CMO, uncovering needs and goals

• Deliver global campaigns and client solutions

• Lead cross-functional teams, promoting ownership and accountability

• Manage $5-10M+ accounts with expertise in multi-channel social marketing

• Make sound business decisions and manage priorities effectively

• Travel as needed for in-person client meetings

• Handle revenue forecasting and pipeline management

• Contribute to new business development and outreach

About You

• 10+ years in account/marketing, 3+ in management

• Bonus: Beauty and Tech experience

• Expert in social media and brand marketing

• Proven team builder and client grower

• Strong communicator with senior clients

• Skilled in tough conversations and problem-solving

• Experienced in new business and revenue growth

• Driven, adaptable, highly organized, and nice!

Please reach out if you're interested!

Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website.

Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.