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Scientific Services Director

Springer Health+

London Borough of Harrow

Hybrid

GBP 75,000 - 100,000

Full time

6 days ago

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Job summary

Springer Health+ is seeking a Scientific Services Director to lead their Medical Communications team in London. The role involves strategic leadership, financial management, team development, and project delivery within a dynamic environment. This position offers an opportunity to work with top pharmaceutical clients, and candidates should possess a relevant life sciences degree and extensive agency experience.

Qualifications

Extensive communications agency experience required.
Extensive management experience or equivalent necessary.
Sound scientific knowledge in various therapeutic areas needed.

Responsibilities

Lead the strategic direction of the Scientific Services unit.
Accurately forecast sales, revenue, and costs.
Review scientific content for quality and client needs.

Skills

Leadership skills

Financial and business management skills

Coaching and mentoring

Client interaction skills

Presentation skills

Resource management and planning

Medical writing skills

Problem solving

Education

Life science degree (preferably in pharmacy, pharmacology or medicine)

Higher Degree Preferred

Business qualification preferred

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Job Title: Scientific Services Director, Medical Communications (Previously inScience Communications)

Locations: London, Manchester, Chester (Hybrid)

Organisation: Springer Health+

Full time, Permanent

About Springer Nature Group

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 175 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow.

About Springer Health+ (Previously Springer Healthcare)

Springer Health+ is a leading global medical communications and education provider. Working in partnership with pharmaceutical companies and key opinion leaders. At Springer Healthcare, we see beyond the data – we see the people behind every breakthrough. We do more than help experts across the medical community keep up with science; we help them move it forward, making healthcare smarter and more human.

We’re looking for a proactive individual, keen to take on the integral role of Scientific Services Director within our expanding operation in the UK, working with some of the biggest names in the pharmaceutical industry.

To find out more about us visit our website at https://springerhealthplus.com/

Responsibilities

Leadership

Work with the other members of the Medical Communications management team to lead and drive the business forward to meet/exceed the expectations of the Global Medical Communications leadership, and the broader Springer Health+ leadership

Lead the strategic direction of the business unit from a Scientific Services perspective
Develop all Scientific Services staff within the Medical Communications business unit to their full potential and to meet customer and business needs:

Identify and fill skill gaps, especially in strategic communications, new communications media and specific writing skills
Provide coaching, mentoring and training where required
Encourage and provide constructive feedback
Develop writing skills by identifying projects that match learning and development requirements of new and existing writers
Develop business planning and commercial skills of new and existing writers, including proposal writing, pitching and recommendations for growth within organic accounts
Implement performance management systems for Scientific Services
Develop writers’ objectives and personal development plans
Conduct learning & development analysis and performance reviews
Monitor progress of objectives and personal development plans

Financial

Accurately forecast sales, revenue and costs and identify risks and opportunities
Drive to revenue targets by optimizing editorial resource to minimize delay in revenue uptake
Drive profit, by managing costs
Reconcile freelance costs with budget
Monitor and approve editorial-related budgeted costs within the team
Provide recommendations to the –VP Global Medical Communications for unbudgeted expenditure
Provide recommendations to the budget and latest estimate process
Provide recommendations to the VP Global Medical Communications for salary reviews and promotions
Record and monitor actual time spent on a project against budgeted time, and ensure timesheets are completed in a timely manner
Monitor writers’ adherence to budget and utilization rates and take remedial action if required

Organisational

Organise adequate editorial resource to meet current and projected workload within the business unit:

Manage recruitment and selection of Scientific Services staff (contract and permanent in line with agreed budget/forecast, terms and conditions and skill requirements
Utilise the most appropriate editorial resource (in-house or out-sourced) to achieve project goals Liaise with New Zealand Editorial management to ensure appropriate use of resource . - Liaise with appropriate Commercial Services/business development representatives to agree on commercial priority of projects to guide effective resource allocation, if necessary
Work with the other Scientific Services Directors to improve editorial efficiency and standards to meet the business needs of the team. - Work with other Scientific Services Directors to ensure key editorial processes have SOPs, and monitor writers’ compliance with SOPs and standards
Work with other Scientific Services Directors to ensure job descriptions, job standards and training modules/courses for editorial staff are available and up to date

Project delivery

Review scientific content for a range of outputs according to client needs, internal quality standards and agreed specifications, budgets and timeframes:

Monitor quality, style and accuracy and provide timely, consistent and constructive feedback
Take remedial action, when required
Ensure that projects reflect a thorough understanding of clients’ marketing objectives and that key messages are supported appropriately
Liaise with clients (with Commercial Services) to ensure that client expectations are being met
Manage all aspects of delivery of scientific content that meets client needs, internal quality standards and timelines:
Ensure that new products and services are offered to clients as appropriate
Delegate work as appropriate

Business Planning

Apply in depth knowledge of the medical communications industry, and the therapeutic use and strategic marketing of pharmaceuticals to account plans, strategic publication plans, strategic communication programs, proposals and pitches:

Contribute significantly to briefing and brainstorming meetings
Ensure that proposals, pitches and business development activities are based on highest quality scientific and editorial services and provide appropriate senior Scientific Services support to client interactions (including pitches)
Maintain broad awareness of developments in relevant therapeutic areas and discipline, editorial issues within publishing and the PharmaSolutions product portfolio
Provide commercial, medical communications and strategic marketing expertise to complement Account Management in developing new opportunities

Teamwork

Work with other members of the business unit management team to manage the business unit
Support team working principles within Scientific Services, account teams, business development, medical communications, and other departments
Attend and contribute to team and account meetings
Collaborate with other teams regarding operational process optimization

Experience, Skills And Qualifications

Education:

Life science degree (preferably pharmacy, pharmacology or medicine) or equivalent.

Higher Degree Preferred, But Not Essential.

Business qualification preferred, but not essential.

Experience:

Extensive communications agency experience

Extensive management experience or equivalent

Competencies

Essential:

Leadership skills
Financial and business management skills
Ability to coach and mentor
Ability to interact effectively with clients
Presentation skills
Resource management and planning skills
Ability to comply with SOPs and standards
Recruitment, selection and interviewing skills
Medical writing skills
Critical reviewing skills
Ability to delegate effectively
Problem solving skills
IT skills
Sound scientific knowledge in a broad range of therapeutic areas
Good understanding of products and services and business goals
Working knowledge of and experience in the medical communications business
Working knowledge of and experience in the strategic marketing of pharmaceuticals
Working knowledge of and experience in budgets and costing procedures

IF YOU WOULD LIKE TO APPLY, PLEASE UPLOAD YOUR CV AND COVER LETTER EXPLAINING YOUR MOTIVATIONS FOR THE ROLE

Springer Nature is a Disability Confident Committed Employer and we encourage applications from candidates with disabilities. If you consider yourself to have a disability or learning difficulty and wish to submit your application in an alternative format or would like to discuss reasonable adjustments during the application and interview process, please get in touch either by phone on +44 (0)207 014 4020 or by email SpringerNatureUKCareers@springernature.com so we can make any necessary arrangements.

At Springer Nature we value the diversity of our teams. We recognize the many benefits of a diverse workforce with equitable opportunities for everyone. We strive for an inclusive workplace that empowers all our colleagues to thrive. Our search for the best talent fully encompasses and embraces these values and principles. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards.

Seniority level

Seniority level
Not Applicable

Employment type

Employment type
Full-time

Job function

Job function
Management and Manufacturing
Industries
Book and Periodical Publishing

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