Senior Client Partner, Recruitment Solutions

Group GTI; Greater London; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

Group GTI in London seeks a Client Account Director to manage and grow a portfolio of client accounts, ensuring satisfaction, governance, and commercial success. You will oversee recruitment programmes, strengthen stakeholder relationships, and drive long-term client partnerships.

The role focuses on senior client leadership, governance delivery, and collaboration with delivery teams to meet contractual commitments and profitability. Hybrid working arrangement in London.

Qualifications

• Proven knowledge and understanding of the early career’s recruitment market.
• Proven experience managing significant client accounts within recruitment, talent solutions, HR services, or a related sector.
• Strong client relationship and stakeholder management skills.
• Experience leading account reviews, governance meetings, and performance discussions.
• Demonstrable commercial awareness with experience managing account growth and retention.
• Strong understanding of recruitment delivery and client service management.
• Excellent communication, presentation, and problem-solving skills.
• Strong analytical skills
• Experience working cross-functionally to deliver successful client outcomes.
• Fluency in any additional languages is advantageous

Responsibilities

• Manage a portfolio of client accounts with high levels of satisfaction, retention, and engagement.
• Oversee delivery of recruitment programmes and governance with key stakeholders.
• Drive account performance, contract renewals, and profitability through rigorous oversight.
• Lead governance meetings, business reviews, and performance discussions.
• Identify opportunities to expand client partnerships and add value for GTI.
• Support delivery teams and foster collaboration across GTI groups.
• Provide meaningful account reporting and performance insights to clients.
• Promote accountability and continuous improvement across client-facing activity.

Skills

Client relationships

Account reviews

Commercial awareness

Recruitment delivery

Communication

Analytical skills

Cross-functional collaboration

Languages (advantageous)

Job description

Group GTI in London seeks a Client Account Director to manage and grow a portfolio of client accounts, ensuring satisfaction, governance, and commercial success. You will oversee recruitment programmes, strengthen stakeholder relationships, and drive long-term client partnerships.

The role focuses on senior client leadership, governance delivery, and collaboration with delivery teams to meet contractual commitments and profitability. Hybrid working arrangement in London.