Senior Client Manager

Saffron Consultants; London; On-site; GBP 45,000 - 75,000; Full time

Job summary

Saffron Consultants is seeking a Senior Client Manager who will manage projects and foster client relationships in a dynamic environment. The role demands strong organizational skills, attention to detail, and the ability to work under pressure. Ideal candidates will have 5+ years of experience in branding or communication consulting, and must be fluent in both Spanish and English.

Qualifications

• 5+ years of experience in branding or communications consulting.
• Proven experience in managing mid to large scale projects.
• Fluent in Spanish and English.

Responsibilities

• Manage small and mid-sized projects alone and larger ones with a Client Director.
• Drive client relationships and collaborate with design and strategy teams.
• Ensure project delivery on brief, time, and budget.

Skills

Project Management

Client Relationship Management

Organizational Skills

Communication

Presentation

Attention to Detail

Ability to Work Under Pressure

Fluency in Spanish

Fluency in English

Job description

About Us

We’re one team, working across London, Madrid and Vienna to bring brands to life by creating unforgettable experiences. Our natively global team of Saffronites is made up of 21 nationalities speaking 23 languages, each adding their own hint of spice to the team.

With global clients that include Meta, YouTube and the Valuable 500, we are looking for a Senior Client Manager who is eager to grow their skills by working with global clients on exciting and challenging projects in our office in Madrid or London.

About You

+5 years of experience in similar positions in branding agencies or the communications consulting industries.
You have proven experience in managing mid to large scale projects.
You feel comfortable taking ownership and responsibility for delivery.
You have strong organisational skills.
You pay excellent attention to detail.
You are able to work under high-pressure, on multiple work streams and under tight deadlines.
You have excellent communication, presentation, and interpersonal skills, with the ability to influence and persuade.
You have exceptional client relationship management skills, with a focus on building trust and long-term partnerships
You understand the importance of brand as a management tool.
Fluent in Spanish & English.

As a Saffronite we’ll expect you to
Manage small and mid-sized projects alone as well as big ones alongside a Client Director.
Help drive and grow client relationships.
Work closely with design and strategy teams to deliver projects above expectations.
Be responsible for overall account administration.
Be responsible for driving delivery of work on brief, time and budget.
Be responsible for facilitating team communication, enabling shared thinking and delivery.
Be solid at scoping proposals for new and existing clients, including planning, timelines, costing, etc.
Contribute to the strategic and design development of projects, understanding the brief, requirements and deliverables.
Be committed to excellent and rigorous project management.