Senior Client Executive

Service Management Group (SMG); Bradford; Hybrid; GBP 33,000 - 40,000; Full time

Benefits offered by this job

10% discretionary bonus

Wellbeing fund £1,800 yearly

Headspace subscription

Uni Fund £500 yearly

4 extra Wellbeing Days off per year

Annual Summer conference

4pm finishes every Friday

Flexible and hybrid working

Job summary

Service Management Group (SMG) is seeking a Senior Client Executive for its Morrisons Media Group team in a hybrid Bradford setting. You will manage a portfolio of FMCG brands, guiding campaigns from brief to activation and delivery, while coordinating with stakeholders to keep campaigns on track.

Leverage strong project management, organisational skills, and a proactive, client-facing approach to ensure high‑quality marketing campaigns.

Qualifications

• Experience leading campaigns from brief to delivery and activation.
• Strong organisational skills and attention to detail.
• Proactive, client-facing mindset with a focus on quality and timely delivery.

Responsibilities

• Own campaigns from briefing through to delivery, managing timelines, critical paths and risks to keep activity on track.
• Lead campaign briefing, asset management and implementation, maximizing inventory and investment.
• Develop knowledge of MMG's media offering to support stakeholder conversations and campaign delivery.
• Take ownership of team, operational and development actions with management to deliver on time.
• Spot opportunities to improve activation, ways of working and the proposition with clear recommendations.

Skills

Project management

Organisational skills

Proactive approach

Communication

Relationship-building

Job description

Location: Hybrid, two days a week @ Hillmore House, Bradford Salary: From £33,000 + 10% discretionary bonus Level: Executive-level, with ownership of a portfolio of clients and campaigns

Who are we?

We're the original pioneers in connected commerce marketing. Since 2008, we've been partnering with major retailers, powering global brands, and building meaningful connections with shoppers.

We simplify the mind-boggling complexity of today's retail media landscape. We deliver impactful campaigns that connect with people where it matters. We create seamless and personalized shopping experiences. Above all, we deliver amazing results for our partners, driven by our unshakeable desire for growth. Time after time, we change the game. SMG is home to a world-class suite of commerce advertising capabilities powered by data and cutting-edge technology. We constantly push ourselves, our tech and our industry to discover innovative new ways to connect, sell and grow.

About the role

We are looking for a Senior Client Executive to join our in-house Morrisons Media Group team. You'll manage a portfolio of clients and FMCG brands, taking campaigns from initial brief through to activation and delivery. You'll combine strong project management with media knowledge and stakeholder collaboration to keep campaigns moving, manage risks and deliver high-quality work in a fast-paced environment.

What you'll do

• Own campaigns from briefing through to delivery, managing timelines, critical paths and risks to keep activity on track.
• Lead campaign briefing, asset management and implementation, making the most of available inventory and investment through the agreed allocations process.
• Develop strong knowledge of MMG's media offering and processes, using your expertise to support stakeholder conversations and effective campaign delivery.
• Take ownership of agreed team, operational and development actions, working closely with management to deliver them on time.
• Spot opportunities to improve campaign activation, ways of working and the proposition, bringing clear recommendations to relevant stakeholders.

What you'll bring

• Experience of project management and successfully delivering work to deadlines.
• Strong organisational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment.
• A proactive approach and commitment to delivering high-quality marketing campaigns and client service.
• The confidence to think differently, explore new approaches to problems and constructively challenge existing ways of working.
• Strong communication and relationship-building skills, with the ability to work effectively with key stakeholders.

We're looking for people who enjoy the buzz of change, the satisfaction of building something better, and the joy of working with a close-knit, values-driven team. If you love variety, thrive in a fast-paced environment, and embrace change with energy, this could be your right role.

Don't meet every single requirement? We still want to hear from you. If you believe you'd thrive in this role, your unique perspective might be just what we're looking for.

Why SMG?

At SMG, we hire for the future, which is fast-moving and changing shape. Do you have the potential to help shape our business? We're looking for brilliant, diverse talent who want to grow with us - people who are curious, ambitious, and eager to learn, whether as specialists or across teams.

We value those who take ownership of their growth and bring fresh perspectives. That's why we're committed to equity, inclusion, and building a place where everyone feels empowered to grow. At SMG, it's not just about filling a role but building the future together.

• 10% discretionary bonus
• £1,800 yearly wellbeing fund (on top of your salary!)
• Free Headspace subscription
• £500 yearly "Uni Fund" for learning
• 4 extra Wellbeing Days off per year
• Annual Summer conference + year-round celebrations
• 4pm finishes every Friday
• Flexible and hybrid working

Explore all our benefits here

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