Senior Client Advisor

Capio Recruitment Limited; Chelmsford; Hybrid; GBP 35,000 - 52,000; Full time

Benefits offered by this job

CPD support

Hybrid working

Career development

Job summary

Capio Recruitment Limited is seeking an experienced commercial insurance professional to manage a portfolio of nominated corporate clients in Chelmsford, with hybrid working after probation. You will work with broking, claims and wider teams to provide high-quality service and advice.

The role offers broad market exposure, ongoing professional development and clear career progression within an established commercial broking environment.

Qualifications

• Strong experience within commercial insurance broking.
• Good knowledge of commercial insurance products and insurer markets.
• Experience managing or supporting commercial insurance accounts and ongoing client requirements.
• Strong client communication, organisation and relationship-management skills.

Responsibilities

• Take ownership of nominated commercial accounts and build long-term client relationships.
• Develop relationships with clients and insurance partners for broad exposure to the market.
• Support the placement of commercial risks and secure suitable terms for clients.
• Review client requirements and document recommendations to develop advisory experience.
• Manage renewals, mid-term adjustments and policy documentation with compliance.
• Identify opportunities arising from existing clients to grow the Corporate Division.

Skills

Commercial insurance

Client advisory

Account handling

Regulatory compliance

Job description

Benefits:

Professional qualification and CPD support, exposure to a broad commercial client base and insurance market, long-term career development, hybrid working following the initial probationary period

About the Company:

An established independent commercial insurance broker with a strong presence across the UK market is looking to strengthen its Corporate Division in Chelmsford. The business combines established insurer relationships and broad market access with a highly client-focused approach, providing tailored insurance and risk solutions to organisations with a range of commercial requirements.

Role Summary:

This is an opportunity for an experienced commercial insurance professional to take ownership of a portfolio of nominated corporate clients while working closely with colleagues across broking, claims and the wider business.

You will have responsibility for maintaining strong client and insurer relationships, supporting placement activity and ensuring clients receive appropriate advice and high standards of ongoing service. The position offers broad market exposure, continued professional development and scope to develop your career within an established commercial broking environment.

The role will initially be office based in Chelmsford, moving to approximately three days per week in the office following probation.

Key Responsibilities:

• Portfolio Management: Take ownership of nominated commercial accounts, giving you direct responsibility for building long-term client relationships and delivering a consistently high level of service.
• Client & Insurer Relationships: Develop effective relationships with clients and insurance partners, giving you broad exposure across the commercial insurance market.
• Broking & Placement: Support the placement of commercial risks, gathering appropriate information and helping secure suitable Insurance Act-compliant terms for clients.
• Advice & Market Analysis: Review client requirements, consider appropriate products and clearly document recommendations, allowing you to develop your technical and advisory experience.
• Policy Servicing: Manage renewals, mid-term adjustments and policy documentation while ensuring accuracy, appropriate breadth of cover and strong compliance standards.
• Account Development: Identify opportunities arising from existing clients, introductions and professional contacts, contributing to the continued growth of the Corporate Division.

Requirements:

• Strong experience within commercial insurance broking, ideally gained in a Client Adviser, Account Handler or comparable position
• Good knowledge of commercial insurance products, insurer markets and the commercial broking process
• Experience managing or supporting commercial insurance accounts and handling ongoing client requirements
• Strong client communication, organisation and relationship-management skills, alongside a sound understanding of compliance within a regulated environment

If this role isn’t quite right, it’s still worth speaking to one of our specialist team - we may be working on something that hasn’t hit the market yet.

Related Job Titles:

Commercial Client Adviser, Senior Commercial Account Handler, Corporate Account Handler, Commercial Insurance Adviser, Senior Insurance Account Handler