Senior Clerical Officer - Transport Administration

TN United Kingdom; Omagh; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a leading public sector organization as a Senior Clerical Officer in Omagh, where you will play a pivotal role in supporting the Transport Administration Department. This position offers an exciting opportunity to provide administrative assistance, ensuring smooth operations and effective communication with various stakeholders. You will utilize your skills in MS Office to manage daily tasks and contribute to the team's success. With a commitment to professional development, the organization provides full training and back-office support, making it an ideal environment for growth. If you are a proactive individual with excellent customer service skills, this role could be your next step.

Benefits

Full training and induction

Accrue holiday hours

Back-office support and mentoring

Qualifications

• Must have five GCSEs at grade C or above.
• One year of administrative experience in an office environment.

Responsibilities

• Provide administrative support using IT equipment.
• Answer calls and handle queries accurately.
• Maintain efficient recording and filing systems.

Skills

Administrative Experience

Customer Service Skills

Communication Skills

Teamwork

MS Excel

MS Outlook

MS Word

Education

Five GCSEs at grade C or above

Job description

Senior Clerical Officer - Transport Administration, Omagh

Client: Brook Street NMR

Location: Omagh, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 5305541b49cb

Job Views: 7

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description:

Brook Street (UK) Ltd is recruiting a Senior Clerical Officer for our leading Public Sector client, Education Authority Northern Ireland, Omagh Office.

As the temporary Senior Clerical Officer in the Transport Administration Department, Omagh, you will provide advice and assistance to Education Authority officers, customers, the public, and other professionals as directed by the Programme Manager.

You will provide administrative support for the daily operational staff and be proficient in MS Packages such as Excel, Outlook, and Word. You will handle spreadsheets, databases, typing, and word-processing duties.

Minimum Qualifications and Skills:

• Have the equivalent of five GCSEs at grade C or above and at least one year of administrative experience in an office environment.
• Good customer service skills, along with excellent verbal and written communication skills.
• A team player with the ability to work independently.

Job Responsibilities:

• Provide administrative support using IT equipment, including word processing, databases, spreadsheets, email, fax, intranet, and internet facilities.
• Answer calls, handle queries, and record conversations accurately, escalating issues as necessary.
• Assist in collecting data and statistical information to support departmental work.
• Prepare letters, minutes, notes, and other clerical tasks as directed.
• Respond tactfully and diplomatically to queries and issues.
• Order supplies, monitor stationery, and manage diaries for stakeholders.
• Maintain efficient recording and filing systems.
• Delegate tasks in the absence of senior management.

Benefits:

• Full training and induction.
• Accrue holiday hours.
• Back-office support and mentoring from Brook Street (UK) Ltd.

Compensation and Hours:

The rate of pay is £14.53 per hour, with a 36-hour workweek, Monday to Friday.

Application Process:

If interested, please email your CV via the Apply link.

Brook Street supports the Armed Forces Covenant and guarantees interviews for veterans or spouses/partners of military personnel who meet the essential criteria.

As a Disability Confident Leader with the Gold Award from the Defence Employer Recognition Scheme, we offer guaranteed interviews to eligible candidates.

If you identify as disabled, a veteran, or a military spouse/partner and meet the criteria, please contact us through the Brook Street website.