Senior Clerical Assistant - REQ06945 - 495059

North Lanarkshire Council Ltd; Coatbridge; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

27 days annual leave

LearnNL learning academy

Flexible working

Smarter Working Policy

Job summary

North Lanarkshire Council Ltd invites applications for a Senior Clerical Assistant at Coatbridge Community Centre. The role involves co-ordinating bookings, delivering customer care and providing clerical support to the office manager and team.

You will need admin experience, keyboard skills and familiarity with Microsoft Office. Experience with a bespoke booking system and some supervision is desirable. The post offers a supportive team and local community impact.

Qualifications

• Experience in an administrative/clerical role.
• Experience with a bespoke booking system.
• Excellent keyboard skills.
• Experience processing orders/invoices and personnel information.

Responsibilities

• Coordinate and delegate tasks within the team.
• Deliver high standards of customer care to the local community.
• Provide administrative and clerical support to the office manager, management team and users of the school and community centre estate.
• Support the planning and administration of bookings within North Lanarkshire's community facilities.

Skills

Administrative experience

Customer care

Staff supervision

Booking system experience

Tools

Microsoft Office

Booking system

Job description

Senior Clerical Assistant

Coatbridge Community Centre, Old Monkland Road, Coatbridge, ML5 5EA

35 hours per week

Rate of pay: NLC5 (£27,937 - £29,666)

There is an exciting opportunity to join the community facilities team as a Senior Clerical Assistant. The community facilities support team undertake a variety of tasks to administer bookings within North Lanarkshire's community facilities and school estate.

We are looking for a motivated, enthusiastic, hardworking and reliable individual to help lead our team in delivering high standards of customer care to the local community. Your main duties will include co-ordination and delegation of tasks, customer care, and ensuring the provision of administrative and clerical support to the office manager, management team and users of the school and community centre estate.

You must have experience of working in an administrative/clerical role and of working with a bespoke booking system along with excellent keyboard skills and experience of using Microsoft Office computer applications. Some experience of staff supervision would be desirable. It is essential that you have experience of processing orders/invoices and personnel information.

You should also have excellent administration, communication and customer care skills with the ability to work on your own initiative. A flexible approach to work is required along with an understanding caring approach to Community Centre users.

Working here at North Lanarkshire Council

If you're considering a career with us, you'll be keen to know what's in it for you. We have a great package of benefits available, from health and wellbeing to finances and family.

• 27 days annual leave and 6 public holidays*
• Full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

For more information on local authority careers visit the myjobscotland career hub

North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.

*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.

North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time.

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.

The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention's Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.

This vacancy is internal and open to applications from employees of North Lanarkshire Council and Associated Employers* only.

*Fusion Assets, NLP LLP