Senior Claims Operations Specialist - Hybrid

Travelers Companies, Inc.; Redhill; Híbrido; GBP 25.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private Medical Insurance

Pension Plan

25 days holiday

Wellness programme

Volunteer programme

Descripción de la vacante

Travelers Companies, Inc. is seeking a Claims Support Analyst to provide high-level transactional and technical assistance within the Europe claims function. You will partner with Claim Europe colleagues to meet strategic goals while operating in a hybrid work model (3 days in office, 2 at home).

The role involves supporting offshore teams and ensuring service excellence across locations. Ideal candidates have experience with Lloyd’s/Company market claims systems, strong data entry skills, and

Formación

• Minimum A level or equivalent educational standard or relevant experience in a claims or claims support role.
• Experience with general insurance claims required.
• Experience with data entry and Microsoft Office (Excel, Word, PowerPoint).
• Knowledge of Lloyd's and Company market claims systems preferred.

Responsabilidades

• Carry out technical support and advanced claim handling functions.
• Assist with MI/Analytics and financial control.
• Support multiple locations across Claim Europe and partner with teams.
• Oversee offshore team queries and training.
• Deputise for the claims Operations Team Manager.

Conocimientos

Claims handling

Customer focus

Analytical thinking

Communication

Educación

A level or equivalent

Herramientas

Guidewire

ECF2

I90

Openbox

OpenCo+

Descripción del empleo

Travelers Companies, Inc. is seeking a Claims Support Analyst to provide high-level transactional and technical assistance within the Europe claims function. You will partner with Claim Europe colleagues to meet strategic goals while operating in a hybrid work model (3 days in office, 2 at home).

The role involves supporting offshore teams and ensuring service excellence across locations. Ideal candidates have experience with Lloyd’s/Company market claims systems, strong data entry skills, and