Senior Claims Leader: PI, A&H & Construction

Capio Recruitment; Newport; Hybrid; GBP 38,000 - 45,000; Full time

Benefits offered by this job

Hybrid working

CII support

Career progression

Job summary

Capio Recruitment is seeking a Senior Claims Handler in Bristol with hybrid working (3 days in the office). You will manage a broad portfolio of complex claims across Professional Indemnity, Accident & Health, and Construction All Risk, while overseeing TPAs and key stakeholders.

The role offers strong long‑term progression as the team expands, with opportunities to help shape an in‑house claims function and collaborate with underwriters, actuaries and finance teams.

Qualifications

• Minimum 5 years' claims handling experience.
• Experience in Professional Indemnity, Accident & Health, or Construction All Risk is preferred.
• Able to lead and work independently in a fast-paced environment.

Responsibilities

• Manage a varied portfolio of complex claims across Professional Indemnity, Accident & Health, and Construction All Risk.
• Oversee relationships with TPAs, panel firms, and service providers.
• Handle referrals above delegated authority and contribute to high-value decision-making.
• Collaborate with underwriters, actuaries, finance teams, and senior leadership.
• Support claims process improvement and in-house function development.
• Produce reporting, reserve recommendations, and claims analysis for business decisions.

Skills

Claims handling

Stakeholder management

TPA oversight

Commercial lines

Job description

Capio Recruitment is seeking a Senior Claims Handler in Bristol with hybrid working (3 days in the office). You will manage a broad portfolio of complex claims across Professional Indemnity, Accident & Health, and Construction All Risk, while overseeing TPAs and key stakeholders.

The role offers strong long‑term progression as the team expands, with opportunities to help shape an in‑house claims function and collaborate with underwriters, actuaries and finance teams.