Senior Claims Handler - Hybrid, Path to In-House Lead

Capio Recruitment; Bath; Hybrid; GBP 38,000 - 45,000; Full time

Benefits offered by this job

Hybrid working

CII qualification support

Long-term progression opportunities

Job summary

Capio Recruitment is seeking a Senior Claims Handler in Bristol on a hybrid basis (3 days in the office). You will manage a varied portfolio of complex claims across Professional Indemnity, Accident & Health, and Construction All Risk, while coordinating with TPAs, brokers, and underwriters.

This role offers strong long-term progression, including the potential to help shape and lead an in-house claims function as the business grows. Competitive salary to £45,000 DOE with supporting benefits.

Qualifications

• At least 5 years’ claims handling experience.
• Experience in one or more of: Professional Indemnity, Accident & Health, Construction All Risk.
• Ability to work independently in a fast-paced environment.
• Strong communication and stakeholder management skills.
• Experience working with TPAs, brokers, or outsourced claims providers is advantageous.

Responsibilities

• Manage a varied portfolio of complex claims across PI, Accident & Health, and Construction All Risk.
• Oversee relationships with TPAs, panel firms, and service providers.
• Handle referrals above delegated authority and contribute to resolution strategies for high-value matters.
• Collaborate with underwriters, actuaries, finance, and senior leadership.
• Support claims process improvement and in-house function development.
• Produce reporting, reserve recommendations, and claims analysis for decision-making.

Skills

Independent work

Communication

Stakeholder management

Time management

Job description

Capio Recruitment is seeking a Senior Claims Handler in Bristol on a hybrid basis (3 days in the office). You will manage a varied portfolio of complex claims across Professional Indemnity, Accident & Health, and Construction All Risk, while coordinating with TPAs, brokers, and underwriters.

This role offers strong long-term progression, including the potential to help shape and lead an in-house claims function as the business grows. Competitive salary to £45,000 DOE with supporting benefits.