Senior Claims Leader – Construction & Recovery (Hybrid)

Southern Housing; Fleet; Híbrido; GBP 90.000 - 130.000; Jornada completa

Descripción de la vacante

Southern Housing is seeking an experienced Claims Manager to lead our Claims & Recovery Service. You will manage high-value construction and warranty claims from investigation through recovery, working with legal advisers, technical specialists and senior stakeholders to maximise financial recovery while protecting the organisation.

Based in our London office (Farringdon Station) with hybrid working, you will develop claims strategies, oversee dispute resolution, mentor the Claims Officers, and

Formación

• Experience managing construction, warranty, insurance or commercial claims.
• Strong knowledge of contract law, building safety legislation and construction contracts (JCT/NEC).
• Understanding of Building Safety Act, Defective Premises Act and Limitation Act.
• Excellent analytical, negotiation and stakeholder-management skills.
• Leadership experience managing complex workloads and teams.
• Professional qualification in law, RICS, CIOB or similar.

Responsabilidades

• Manage a portfolio of high-value contractor and warranty claims.
• Lead the preparation of Pre-Action Protocol submissions and supporting evidence.
• Work with solicitors, experts and contractors to progress claims and disputes.
• Represent Southern Housing in mediation and settlement negotiations.
• Lead and develop Claims Officers and the Evidence & Disputes Officer.
• Monitor financial risk, recovery opportunities and claims performance.
• Produce clear reporting for governance and decision-making.

Conocimientos

Leadership

Analytical skills

Negotiation

Stakeholder management

Contract law knowledge

Educación

Relevant professional qualification (Law, RICS, CIOB or similar)

Descripción del empleo

Southern Housing is seeking an experienced Claims Manager to lead our Claims & Recovery Service. You will manage high-value construction and warranty claims from investigation through recovery, working with legal advisers, technical specialists and senior stakeholders to maximise financial recovery while protecting the organisation.

Based in our London office (Farringdon Station) with hybrid working, you will develop claims strategies, oversee dispute resolution, mentor the Claims Officers, and