Senior Claims Lead – Complex International Liabilities

Rokstone Underwriting; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Rokstone Underwriting in London seeks a technically strong claims professional who thrives on complexity and relationship building across an international liability portfolio. You’ll combine commercial judgement with technical expertise to deliver exceptional outcomes.

This role offers ownership from day one, exposure to senior stakeholders, and a pathway to shape claims governance while contributing to continuous improvement across the function.

Qualifications

• Own complex and higher-value claims across multiple specialty classes.
• Assess coverage and reserves with strong technical judgement.
• Build trusted relationships with brokers, capacity providers and external experts.

Responsibilities

• Own complex claims from notification to resolution, setting clear strategies, accurate reserves and well-reasoned decisions within agreed authority.
• Turn technical, legal and quantum insight into action, progressing large and complex losses while escalating material issues at the right time.
• Partner with brokers, capacity providers and external experts, negotiating practical outcomes while maintaining service quality and proportionate cost control.
• Use claims data and portfolio insight to improve performance, supporting reporting, watchlists, loss funds, reinsurance communication and emerging-risk analysis.
• Strengthen claims capability across the business, sharing technical expertise, challenging processes constructively and improving how claims are managed.

Skills

Complex claims

London Market

Stakeholder management

Technical judgement

End-to-end claims

Job description

Rokstone Underwriting in London seeks a technically strong claims professional who thrives on complexity and relationship building across an international liability portfolio. You’ll combine commercial judgement with technical expertise to deliver exceptional outcomes.

This role offers ownership from day one, exposure to senior stakeholders, and a pathway to shape claims governance while contributing to continuous improvement across the function.