Senior Claims Handler — Lead Multi-Line Care Claims

Avencia Talent Solutions; Leeds; On-site; GBP 45,000 - 65,000; Full time

Job summary

Avencia Talent Solutions is seeking a Senior Claims Handler to join our Leeds team on a 1 Year FTC basis. You will own a diverse and complex caseload across PL, PI, and professional negligence, handling claims from initial notification through settlement with strategic input.

You will work closely with policyholders, brokers, and solicitors to deliver strong outcomes, manage high-value claims, and shape your own claims strategy in a supportive, high-performing culture.

Qualifications

• Experience in claims handling OR a legal background (solicitor / legal exec).
• Exposure to EL/PL/liability claims and to personal injury or professional negligence.
• Ability to manage complex cases independently and communicate clearly with stakeholders.

Responsibilities

• Take ownership of a diverse and complex caseload across multiple lines (PL, PI, professional negligence).
• Manage claims from initial notification through to settlement and build your own claims strategy.
• Work closely with policyholders, brokers, and solicitors to deliver great outcomes and maintain strong relationships.
• Handle high-value and high-profile claims with autonomy and sound judgment.

Skills

Claims handling

Legal background

Independent case management

Communication skills

Education

Law degree / Solicitor qualification

Job description

Avencia Talent Solutions is seeking a Senior Claims Handler to join our Leeds team on a 1 Year FTC basis. You will own a diverse and complex caseload across PL, PI, and professional negligence, handling claims from initial notification through settlement with strategic input.

You will work closely with policyholders, brokers, and solicitors to deliver strong outcomes, manage high-value claims, and shape your own claims strategy in a supportive, high-performing culture.