Senior Claims Analyst

Lawes Insurance Recruitment; London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading insurance recruitment company is looking for a Senior Claims Analyst to join their team in London. The successful candidate will handle medium to high complexity claims, ensuring compliance with policy terms while delivering high quality customer service. With growth opportunities and a focus on teamwork, this role is ideal for an individual with strong communication skills and financial responsibility.

Benefits

Competitive salary and benefits package

Opportunities for career development

Inclusive and diverse work environment

Qualifications

• Above average oral and written communication skills.
• Ability to work in a changing environment.
• Demonstrated financial responsibility.

Responsibilities

• Handle medium to high complexity claims.
• Prepare reports and maintain comprehensive records.
• Collaborate with team members for high customer service levels.

Skills

Communication

Critical analysis

Teamwork

Independent work capabilities

Education

University Bachelor’s degree

ACII or equivalent industry designation

Tools

Word

Excel

Job description

We are seeking a professional and detail-oriented Senior Claims Analyst to join our clients Claims department. The successful candidate will be responsible for evaluating and resolving medium to high complexity corporate and commercial property and engineering claims under minimal supervision to achieve a product that is of very high quality and standards. This role involves interacting with clients, brokers, and experts to ensure high-quality customer service and contribute to achieving financial targets.

RESPONSIBILITIES

• Ability to proactively handle/resolve a caseload of medium to high complexity claims to a consistently high standard.
• Ability to work on and deliver projects and projects and presentations to internal and external clients
• Proactively assess and resolve assigned claims in accordance with instructions from the Claims Manager.
• Handle claims in compliance with policy terms and internal/external claim handling procedures.
• Maintain comprehensive claims records and prepare accurate reports.
• Identify trends and risks in claims caseload and assist with managing specific claims portfolios.
• Demonstrate a proactive approach to acquiring the skills and experience necessary for career advancement.

QUALIFICATIONS

• Above average oral and written communication skills.
• Proficiency in Word and Excel.
• Ability to work in a changing environment and meet short deadlines.
• Critical analysis and learning agility.
• Strong teamwork and independent work capabilities.
• Demonstrated financial responsibility.
• University Bachelor’s degree (Preferred)
• ACIIor equivalent industry designation or proven related experience in a Property CAR and/or EAR insurance environment.

DAY-TO-DAY

• The Senior Claims Analyst will assess and resolve claims, maintain records, prepare reports, and collaborate with team members to deliver high levels of service to customers.

BENEFITS

• Competitive salary and benefits package.
• Opportunities for career development and advancement.
• Inclusive and diverse work environment.

If you have the relevant experience or know someone that does please contact me now on 07951 797 486 or email us at [e-mail]

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