Senior Claims Technician

Ryan Specialty; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a leading company in the insurance sector as a Senior Claims Technician. In this role, you will manage the claims process, offering guidance and support while ensuring compliance with regulatory standards. The role requires strong negotiation skills and claims processing experience in the London market.

Qualifications

• Extensive experience in claims processing within the insurance industry.
• Demonstrated ability to negotiate settlements effectively.
• Strong compliance knowledge regarding insurance regulations.

Responsibilities

• Coordinate the entire claims process from submission to resolution.
• Review and process complex insurance claims.
• Negotiate settlements and ensure compliance with policies.

Skills

Claims processing

Problem resolution

Negotiation

Compliance

Education

Experience in the processing of claims in the London market

Job description

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Position Summary

The Senior Claims Coordinator is responsible for coordinating the claims process from initial claim submission to final resolution. The role provides guidance, training, and support to ensure efficient and accurate claims handling. They review and process complex insurance claims, investigate claim discrepancies, negotiate settlements with clients or third parties, and ensure compliance with company policies and regulatory requirements.

Position Summary

The Senior Claims Coordinator is responsible for coordinating the claims process from initial claim submission to final resolution. The role provides guidance, training, and support to ensure efficient and accurate claims handling. They review and process complex insurance claims, investigate claim discrepancies, negotiate settlements with clients or third parties, and ensure compliance with company policies and regulatory requirements.

Location:

London - UK

What will your job entail?

Job Responsibilities

• Handles the end-to-end process of insurance claims, including receiving claims from policyholders, reviewing claim documentation, verifying coverage, and processing payments.
• Supports claims processing, reviews completed claims for accuracy and compliance with company policies and regulatory requirements.
• Ensures compliance with insurance regulations, industry standards, and company policies in all aspects of claims processing.
• Resolves escalated or complex claims issues, supports decision-making on claims settlements within established authority limits, and recommends solutions for challenging cases.
• Identifies opportunities to streamline claims processing workflows, improve efficiency, and enhance the overall customer experience.
• Assesses potential risks associated with claims processing activities and implementing measures to mitigate risks and prevent fraud.
• Interacts with policyholders, claimants, and other stakeholders, provides assistance, answers inquiries, and resolves issues related to claims.
• Maintains and administers accurate records of claims, correspondence, and related documentation in compliance with company policies and regulatory standards.
• Collaborates with internal teams in underwriting, legal, and finance to gather necessary information and resolves complex claims issues.
• Supports claims investigations to determine validity of claims, gathers evidence, interviews relevant parties, and coordinates with external agencies or experts.
  
  

Work Experience And Education

• Experience in the processing of claims in the London market
  
  

Disclaimer

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Insurance

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