Senior Claims Adjuster: High-Value Claims & Mentorship

Emerald Group; Basingstoke; On-site; GBP 45,000 - 65,000; Full time

Job summary

Emerald Group in the United Kingdom is seeking a Senior Claims Adjuster to manage high-value, complex claims across London, Birmingham, Worthing, and surrounding regions.

You will interpret policy coverage, set reserves within SLAs, negotiate settlements, and mentor junior staff while staying current with industry developments.

The role emphasizes fairness, regulatory conduct obligations, and autonomous professional growth.

Qualifications

• Experience handling mesothelioma and other high-value disease claims with reserves over £250k.
• Strong analytical skills.
• Ability to settle claims within guidelines and think creatively.
• Self-motivated with the ability to work autonomously.
• Takes responsibility for managing own development.

Responsibilities

• Handle high-value and complex claims with minimal guidance.
• Determine policy verification and coverage for claims.
• Establish reserves and review during claims cycle within limits.
• Negotiate settlements within authority; refer when needed.
• Mentor junior claims professionals and share expertise.

Skills

Analytical skills

Autonomous working

Mentoring

Negotiation

Education

GCSE Maths and English Grade C or above

CII/CILA or bachelor’s degree

Job description

Emerald Group in the United Kingdom is seeking a Senior Claims Adjuster to manage high-value, complex claims across London, Birmingham, Worthing, and surrounding regions.

You will interpret policy coverage, set reserves within SLAs, negotiate settlements, and mentor junior staff while staying current with industry developments.

The role emphasizes fairness, regulatory conduct obligations, and autonomous professional growth.