Senior Children's Services Brokerage Lead

Hertfordshire County Council; Stevenage; Hybrid; GBP 44,000 - 49,000; Full time

Benefits offered by this job

Flexible & hybrid working

Generous annual leave

LGPS

Learning & development

Career progression

Wellbeing resources

Employee benefits package

Job summary

Hertfordshire County Council is seeking a Senior Service Provision Officer in Stevenage to support the Children's Services Brokerage Team. You will oversee brokerage requests, guide officers, and secure appropriate services for children and young people with varying needs.

The role requires strong organisation, negotiation and safeguarding knowledge, with hybrid working options and opportunities to influence service delivery and outcomes for families.

Qualifications

• Experience working with disabled children and/or within Children's Social Care.
• Experience working collaboratively with families, professionals and partner organisations.
• Knowledge and understanding of safeguarding principles and responsibilities.

Responsibilities

• You will support the Team Manager in the day-to-day operation of the Children's Services Brokerage Team and provide guidance and support to Brokerage Officers to ensure high-quality service delivery.
• You will oversee complex brokerage requests and placement searches, working with colleagues, providers and partner agencies to secure appropriate services for children and young people.
• You will build positive relationships with providers, support negotiations to achieve value for money, and help resolve complex service and placement challenges.
• You will monitor performance, undertake quality assurance activities, maintain accurate records and ensure compliance with safeguarding responsibilities, legislation and local procedures.
• You will also contribute to service improvements by identifying trends, barriers and opportunities to enhance service delivery.

Skills

Experience with disabled children

Collaboration with families and other"

Safeguarding knowledge

Strong communication and negotiation

Organisational skills

Data recording and IT skills

Job description

Hertfordshire County Council is seeking a Senior Service Provision Officer in Stevenage to support the Children's Services Brokerage Team. You will oversee brokerage requests, guide officers, and secure appropriate services for children and young people with varying needs.

The role requires strong organisation, negotiation and safeguarding knowledge, with hybrid working options and opportunities to influence service delivery and outcomes for families.