Childrens Brokerage Officer

Staffordshire County Council; England; On-site; GBP 19,000 - 23,000; Full time

Job summary

Staffordshire County Council’s Children’s Social Care Commissioning team seeks a proactive Children’s Brokerage Officer to ensure provision for children and young people with additional needs.

You will liaise with practitioners, build provider relationships, quality-check referrals, and promote services across children’s services. 18.5 hours/week, 24-month fixed term/secondment.

Qualifications

• NVQ3 or equivalent qualification or relevant work experience.
• // Understanding of legislation for Children and Families/social care services.

Responsibilities

• Liaise with practitioners to source and place support packages meeting young people’s needs.
• Establish relationships with providers to understand key areas of expertise.
• Quality assurance of referrals for provision.
• Promote support services to colleagues across children’s services.
• Record data of referrals for young people assessed for support.
• Support the Commissioning Officer.

Skills

Interpersonal skills

Organisational skills

Communication

Stakeholder engagement

Calm under pressure

Problem solving

Team collaboration

Education

NVQ3 or equivalent qualification or relevant work experience

Understanding of Children and Families legislation

Tools

IT systems

Job description

The Children's Social Care Commissioning team (within the Early Intervention and Prevention Team in the Children's and Families Directorate) have a focus on ensuring children and young people have access to support to meet their needs, and provided with the opportunity to achieve their potential. We are seeking an enthusiastic and organised person to take on the role of Children's Brokerage Officer. This role will focus on ensuring, and facilitating that, appropriate provision can be accessed by children and young people who have been assessed as requiring additional support. This is a fast moving area of work. It is an exciting opportunity for you to develop the role and take forward this growing area of work within the commissioning team. If you are able to use your initiative, experienced in working with a range of different practitioners and stakeholders and most importantly want to help improve outcomes for children and young people we want you to hear from you. You will join a friendly, hardworking and committed team with a passion to achieve the best outcomes for children and young people This is initially a 24 month fixed term post/secondment and is for 18.5hrs per weekMain Responsibility In this role, you will focus on ensuring those children who have been assessed as requiring additional support, have provision to meet their needs. You will be:

• liaising with a range of practitioners and professionals to source and put in place support packages which meet individual needs of our young people.
• establishing relationships with providers to understand their key areas of expertise
• quality assurance of referrals for provision.
• promoting support services to colleagues across children's services
• recording data of referrals for young people assessed for support
• supporting the Commissioning Officer
• The minimum criteria that will be used to shortlist for this role will be:
• NVQ3 or equivalent qualification or the relevant work experience
• An understanding of relevant legislation for Children and Families/social care Services
• Experience of managing a demanding caseload
• Experience of liaising with a wider range of stakeholder groups
• Understanding the importance and ability to comply with policy and procedure
• Demonstrate the ability to remain calm under pressure and manage potential conflict situations/customer distress/peaks in demand
• Effective interpersonal skills and the ability to work effectively in partnership with broad range of professionals
• Excellent IT skills and the ability to use a range of systems and software
• Excellent organisational skills
• Demonstrate an ability to problem solve and identify opportunities for improvements

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively. Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy: We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future. We look forward and race ahead - that goes for your career too.

Our benefits: We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire