Senior Charter Assistant

Bain and Gray; Greater London; On-site; GBP 45,000 - 55,000; Full time

Job summary

Bain and Gray in London SW is seeking a Senior Charter Assistant to provide executive-level support to a busy team of charter brokers and to oversee the charter support function and a Junior Charter Assistant.

The role involves running day-to-day operations, coordinating itineraries, proposals and invoicing, and liaising with captains and suppliers, all while maintaining discretion with confidential matters.

Qualifications

• Significant experience in senior admin or high-level operational roles in luxury yachting or related sectors.
• Experience supporting executives and mentoring junior colleagues.
• Confident dealing with UHNW clients and excellent communication.
• Mature, proactive and highly organised with strong attention to detail.
• Charter agreement or MYBA experience is advantageous but not essential.

Responsibilities

• Run the day-to-day charter support function and act as the main point of contact for charter administration and operations
• Provide executive-level support to senior charter brokers, anticipating their needs
• Oversee charter agreements, addenda and associated documentation
• Coordinate charter logistics, including itineraries, reservations, transport and special requests
• Prepare client presentations and yacht proposals
• Keep oversight of payment schedules and invoicing
• Liaise with yacht captains, crew, central agents, yacht managers and Suppliers
• Handle confidential and time-critical matters with discretion

Skills

Executive support

Communication skills

MS Office

Attention to detail

Mentoring

UHNW client handling

Calm under pressure

Tools

MYBA experience

Job description

Job Description

We are recruiting a Senior Charter Assistant on behalf of our client, a family-run, global yacht brokerage with offices worldwide, including Monaco. You will provide executive-level support to a busy team of around 10 charter brokers working on high-value deals, and oversee the charter support function and a Junior Charter Assistant.

• Location: London SW, fully office based
• Salary: £45,000 to £55,000 plus benefits
• Office: around 25 people, with a close-knit, family-style culture

The Role

• Run the day-to-day charter support function and act as the main point of contact for charter administration and operations
• Provide executive-level support to senior charter brokers, anticipating their needs
• Oversee charter agreements, addenda and associated documentation
• Coordinate charter logistics, including itineraries, reservations, transport and special requests
• Prepare client presentations and yacht proposals
• Keep oversight of payment schedules and invoicing
• Liaise with yacht captains, crew, central agents, yacht managers and suppliers
• Handle confidential and time-critical matters with discretion

About You

• Significant experience in a senior admin, EA or high-level operational support role, ideally in luxury yachting, private aviation, luxury hospitality, family offices or a similar high-end environment
• Experience supporting senior executives or commercial teams, and supervising or mentoring junior colleagues
• Confident dealing with UHNW clients, with excellent communication skills and advanced Microsoft Office
• Mature, proactive and exceptionally organised, with strong attention to detail
• Calm under pressure, commercially aware and a natural leader who thrives in a close-knit team
• Charter agreement or MYBA experience is highly advantageous, but not essential

Bain and Gray is an equal opportunities employer. Wecontinually strive to improve our processes around our diversity, equity andinclusion strategy.