Senior Change Communications Adviser

Kingston University; Royal Borough of Kingston upon Thames; On-site; GBP 39,000 - 53,000; Full time

Benefits offered by this job

35 days annual leave

Employee Assistance Programme

Discounts on Perks a Work

Course fee waiver scheme and discounts

LinkedIn Learning

Season ticket loans

Job summary

Kingston University is seeking an exceptional writer to lead communications for a major transformation project. You will craft clear, timely messages that inform, engage and support colleagues across the University, shaping the broader narrative of change.

You will produce leadership briefings, staff updates, FAQs and intranet content, turning complex programme details into concise, audience‑focused content with discretion and professionalism.

Job description

This is a full time, fixed term position for 12 months with a starting salary of £45,925 per annum, commensurate with experience.

The Role

This is an exciting opportunity to play a central role in a major strategic project, shaping communications that inform, engage and support colleagues across the University. Working on a transformation initiative with institution-wide reach, you will develop and deliver clear, compelling and timely messaging, ensuring colleagues understand key developments and their wider context.

We're looking for an exceptional writer who can bring clarity to complexity. Working closely with the project team, Human Resources colleagues and senior leaders, you will create high-quality content that informs, engages and builds understanding. From leadership briefings and staff updates to FAQs, intranet content and key messages, you will produce polished, audience-focused communications that are clear, concise and impactful, while handling sensitive issues with judgement, professionalism and discretion.

This is a hands‑on role for an outstanding communicator who thrives on producing impactful content. Taking a proactive approach, you will ensure communications build understanding, maintain confidence and help colleagues to stay informed, understand what matters most and feel connected to the University's priorities and future direction.

The Person

You are an exceptional communicator with outstanding writing, editing and proofreading skills, and a talent for turning complex information into clear, accessible and compelling content. With a strong eye for detail, you produce high-quality communications at pace while maintaining accuracy and consistency.

You bring experience of supporting communications for complex programmes, projects or transformation initiatives, alongside a strong understanding of how to reach different audiences through a range of communications channels. You are comfortable balancing competing priorities, working to tight deadlines and adapting your approach to meet evolving requirements.

A proactive, solutions‑focused professional, you are skilled at providing trusted advice, influencing stakeholders and developing communications approaches that support organisational objectives.

Directorate/Function

The Corporate Affairs function sits within the Academic Services Directorate and plays a pivotal role in shaping and amplifying Kingston University’s story. Leading communications, public affairs, stakeholder engagement and reputation‑building activity, the function strengthens the University’s profile, extends its influence and showcases the impact of its teaching, research and knowledge exchange. It plays a central role in positioning the University as a distinctive, authoritative and credible voice across higher education, industry, government and in civic life.

We offer a range of benefits, including:

• 35 days annual leave (Full time equivalent)
• Employee Assistance Programme helps with any work‑related problems having a wider impact on your life and gives you access to the savings centre
• Discounts on Perks a Work
• Course fee waiver scheme and discounted courses across the University
• Learn new skills with priority access to thousands of courses via LinkedIn Learning
• Season ticket loans up to £10,000 to help you spread the cost of commuting and get the best value for money

Kingston Company values:

Innovative: To apply new methods or ideas to facilitate progress

Inclusive: To value the diversity of students and staff, treating them respectfully

Enterprising: To recognise and act on opportunities

Ambitious: To pursue excellence for oneself, the University, and our communities

Bring your true self, expertise, and passion to Kingston where we are continuing to strive to build a university where authentic inclusion and belonging is at its heart. Every one of our staff and students’ identities, backgrounds and diverse experiences makes us who we are - so harness and embrace yours by applying today. We welcome applications from Black, Asian and Minority Ethnic backgrounds, LGBTQ+ communities and those with disabilities.

Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. Where required, this may include entry clearance or continued leave to remain under the Points Based Immigration Scheme.