Senior Care Support Worker, Ward B5 (Fixed term until 28th May 2027)

Dudley Group NHS Foundation Trust; Dudley; On-site; GBP 26,000 - 27,000; Part time

Job summary

Dudley Group NHS Foundation Trust is seeking a Senior Care Support Worker for Ward B5. This 6‑month fixed term role is part-time, 36 hours per week, in a fast-paced ward caring for Urology, Gynaecology and short stay patients.

The post reports to a registered nurse and requires compassionate care, good communication, and teamwork in a dynamic clinical setting.

Qualifications

• Maths and English GCSE A-C or Functional Skills Level 2.
• Care Certificate or complete within 12 weeks of starting.
• QCF/NVQ Level 3 in Healthcare or equivalent qualification/experience.

Responsibilities

• Provide high-quality care under the supervision of a registered nurse.
• Communicate effectively with patients, relatives and staff.
• Ensure patient safety and report changes promptly.
• Support 24hr ward operations and maintain the care environment.

Education

Mathematics and English GCSE A-C or Functional Skills Level 2

Care Certificate

QCF/NVQ Level 3 in Healthcare or equivalent

Job description

Senior Care Support Worker, Ward B5 (Fixed term until 28th May 2027)

Band 3

Main area Ward B5 - Urology Grade Band 3 Contract 6 months (Fixed term until 28th May 2027) Hours Part time - 36 hours per week (At The Dudley Group, we understand the benefits of offering a range of flexible working options from day one of employment to support both employees and the Trust. Offering flexible working opportunities is one of the ways that the Trust aims to attract and retain a diverse workforce. Further information on the options available can be found via the link in the job advert.) Job ref 253-1026-8345925-NR

Site Russells Hall Hospital Town Dudley Salary £25,760 - £27,476 per annum, pro rata Salary period Yearly Closing 28/10/2026 23:59

Job overview

Senior Care Support Worker, Ward B5

Important Information for International Applicants: This vacancy is for a part‑time position of fewer than 37.5 hours per week. As a result, the Trust is unable to provide Visa sponsorship for this role. Applicants must have existing right to work in the UK to be legible.

36 hours per week , Band 3

x1 Fixed term post 28th May 2027

We are looking for a motivated and compassionate Senior Care Support Worker to join our dynamic ward team. This is an exciting opportunity to work in a fast‑paced environment supporting patients undergoing Urology, Gynaecology and short stay surgical procedures, including those within our busy assessment areas.

Our ward has a high patient turnover, requiring staff who are adaptable, organised and able to deliver safe, high‑quality care within a constantly evolving service.

We are looking for a positive and professional individual who thrives in a busy clinical setting.

The successful candidate will demonstrate:

A high standard of care and compassion

Strong professionalism and commitment to patient safety

The ability to work effectively in a fast-paced ward with high patient turnover

Excellent communication and teamwork skills

Flexibility and adaptability within an ever-changing healthcare environment

A proactive attitude and willingness to support colleagues and patients

Main duties of the job

The Senior Care Support Worker will work together with members of the Nursing / Midwifery team and contribute to the implementation of a high standard and individualised patient care under the direction of a registered nurse.

The post holder will be required to communicate effectively with other members of the health care team, patients and relatives and must be able to recognise and report to the appropriate person any changes in the patient’s condition which may require the intervention of others.

The post holder will be assessed on appointment on their level of competence and may be required to undertake development to include basic skills and in house development programme.

The Senior Care Support Worker will:

Be an integral member of the ward/department team working under the direct or indirect supervision of a registered practitioner.

Be responsible for providing care to patients as delegated by the registered practitioner following the completion of specific competencies.

Contribute to the maintenance of care environment and quality initiatives to enhance patient care.

Ensure that their practice adheres to policies, procedures and competencies.

• Act in a manner that upholds privacy, dignity, respect and confidentiality of patients and colleagues

Working for our organisation

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all ”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work‑life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no‑one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Detailed job description and main responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Person specification

Education and Qualifications

• Maths and English Qualification – GCSE A-C or Functional Skills Level 2
• Care Certificate or ability to complete within 12 weeks of commencing employment
• QCF/NVQ Level 3 in Healthcare or equivalent qualification/relevant experience

Experience

• Able to undertake a limited range of delegated clinical care duties, e.g temperature, pulse, respiration, blood pressure, blood glucose monitoring, urinalysis, wound observations, removal cannula/catheter
• Able to assess patient/client condition through observation/test results; assess comfort of patient/client, instigate emergency procedures
• Regular contact with bodily fluids when carrying out interventions and or treatments
• Frequent moderate/intense effort required for periods of time
• Experience in a healthcare environment
• Manual handing of patients (including toileting, bathing and turning patients), equipment and stores

Communication

• Evidence of effective communication skills including Verbal Written (legible handwriting) Non‑verbal Compassion and respect
• Ability to communicate appropriately with patients, relatives and / or carers
• Ability to communicate effectively with staff / multidisciplinary team
• An understanding of how to behave / act in a clinical environment
• Positive and enthusiastic approach to work
• Courteous and polite

Knowledge and Training

• Ability to recognise limitations of knowledge and competence and practice within these boundaries
• Prepared to undergo further training
• Able to use and update IT systems with patient information
• An understanding of their role within the team

Planning Skills

• Participation in flexible work patterns / shift working required to provide 24hr service to meet the needs of the service.
• Flexibility to work across the Health Economy

Equality, Diversity, Inclusion and Trust Values

• Able to provide safe, caring, and effective services
• Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
• Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued

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