Senior Care Support Worker, B6 Surgical SDEC

The Dudley Group NHS Foundation Trust; Dudley; On-site; GBP 26,000 - 27,000; Part time

Job summary

The Dudley Group NHS Foundation Trust is seeking a motivated Senior Care Support Worker (Band 3) to join the Surgical Same Day Emergency Care team in Dudley. The role supports a multidisciplinary team, providing compassionate, patient-centred care in a busy SSDEC assessment area across general surgery and related specialties.

The post is 24 hours per week on a fixed-term contract until 4 September 2027; applicants should have NHS values, good communication, and the ability to work flexibly to

Qualifications

• GCSE Maths and English (A–C) or Functional Skills Level 2.
• Care Certificate or ability to complete within 12 weeks.
• QCF/NVQ Level 3 in Healthcare or equivalent experience.

Responsibilities

• Assist nurses with implementing high standard, individualized patient care.
• Communicate effectively with patients, relatives and staff.
• Follow policies, procedures and competencies in daily practice.
• Contribute to maintaining a safe, clean care environment.

Skills

Communication skills

Teamwork

Compassionate care

Clinical support

Education

GCSE Maths & English

Care Certificate or equivalent

QCF/NVQ Level 3 in Healthcare

Tools

IT systems (clinical)

Job description

Senior Care Support Worker, B6 Surgical SDEC

We are looking for a motivated, compassionate and professional Senior Care Support Worker to join our dynamic Surgical Same Day Emergency Care (SSDEC) team. The successful applicant will work as part of a multidisciplinary team within SSDEC, supporting patients who attend our busy assessment area, encompassing all surgical specialities to include General Surgery, Urology, Gynaecology, Trauma & Orthopaedics, ENT, Max Fax, Plastics & Vascular specialities. You will play an important role in ensuring patients receive a safe, effective and high standard of care, while supporting the service to achieve both National and Local Targets. SSDEC is a fast-paced environment with a high patient turnover, requiring staff who are adaptable, organised and able to respond positively to changing clinical demands. We are looking for an individual who enjoys a challenge, is highly motivated and proactive, and can demonstrate excellent communication and teamwork skills. If you thrive in a busy clinical environment and are committed to providing compassionate, person-centred care, this could be the opportunity for you. You will be supported to develop your skills and contribute to a positive team culture, working alongside a dynamic and highly skilled multidisciplinary team. Senior Care Support Worker, Band 3, 24 hours per week, fixed term contract until 4th September 2027

Main duties of the job

The Senior Care Support Worker will work together with members of the Nursing / Midwifery team and contribute to the implementation of a high standard and individualised patient care under the direction of a registered nurse.

The post holder will be required to communicate effectively with other members of the health care team, patients and relatives and must be able to recognise and report to the appropriate person any changes in the patient's condition which may require the intervention of others.

The post holder will be assessed on appointment on their level of competence and may be required to undertake development to include basic skills and in house development programme.

The Senior Care Support Worker will:

Be an integral member of the ward/department team working under the direct or indirect supervision of a registered practitioner.

Be responsible for providing care to patients as delegated by the registered practitioner following the completion of specific competencies.

Contribute to the maintenance of care environment and quality initiatives to enhance patient care.

Ensure that their practice adheres to policies, procedures and competencies.

• Act in a manner that upholds privacy, dignity, respect and confidentiality of patients and colleagues

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Important Information for International Applicants: This vacancy is for a part-time position of fewer than 37.5 hours per week. As a result, the Trust is unable to provide Visa sponsorship for this role. Applicants must have existing right to work in the UK to be legible.

Education and Qualifications

• Maths and English Qualification - GCSE A-C or Functional Skills Level 2
• Care Certificate or ability to complete within 12 weeks of commencing employment
• QCF/NVQ Level 3 in Healthcare or equivalent qualification/relevant experience

Experience

• Able to undertake a limited range of delegated clinical care duties, e.g temperature, pulse, respiration, blood pressure, blood glucose monitoring, urinalysis, wound observations, removal cannula/catheter
• Able to assess patient/client condition through observation/test results; assess comfort of patient/client, instigate emergency procedures
• Regular contact with bodily fluids when carrying out interventions and or treatments
• Frequent moderate/intense effort required for periods of time
• Experience in a healthcare environment
• Manual handing of patients (including toileting, bathing and turning patients), equipment and stores

Communication

• Evidence of effective communication skills including oVerbal oWritten (legible handwriting) oNon-verbal Compassion and respect
• Ability to communicate appropriately with patients, relatives and / or carers
• Ability to communicate effectively with staff / multidisciplinary team
• An understanding of how to behave / act in a clinical environment
• Positive and enthusiastic approach to work
• Courteous and polite

Knowledge and Training

• Ability to recognise limitations of knowledge and competence and practice within these boundaries
• Prepared to undergo further training
• Able to use and update IT systems with patient information
• An understanding of their role within the team

Planning Skills

• Participation in flexible work patterns / shift working required to provide 24hr service to meet the needs of the service.
• Flexibility to work across the Health Economy

Equality, Diversity, Inclusion and Trust Values

• Able to provide safe, caring, and effective services
• Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
• Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£25,760 to £27,476 a yearper annum, pro rata