Clinical Support Worker (Band 2) (Ward 11 Respiratory)

East Cheshire NHS Trust; Macclesfield; On-site; GBP 20,000 - 23,000; Full time

Benefits offered by this job

NHS Pension scheme

28 days annual leave + bank holidays

Flexible shift patterns

Job summary

East Cheshire NHS Trust is seeking a Clinical Support Worker (Band 2) for Ward 11 Respiratory to join a busy, supportive team. The role involves high standards of patient care, confidentiality and teamwork, with duties spanning personal care, observations and liaison across multidisciplinary staff.

We offer full-time (37.5 hours) and part-time shifts across a 7-day rota and provide NHS training, DBS checks, and opportunities for career progression within the Trust.

Qualifications

• Good standard of general education.
• Care Certificate or working towards completion within 3 months.
• GCSEs in Maths and English (4/C or above) or equivalent.
• NVQ Level 2 in direct care/customer services or equivalent.
• Be AWARE to care course or equivalent.

Responsibilities

• Providing patients with food and drink and assisting where needed.
• Escorting and assisting patients in visiting the toilet, washing and getting dressed.
• Supporting wound and skin management.
• Recording and documenting patient observations (e.g. temperature).
• Recognising signs of deterioration and escalating promptly.
• Liaising with doctors, nurses, physiotherapists, porters and social workers.
• Supporting ward routine including responding to visitor and patient needs.

Skills

Good communication

Confidentiality

Teamwork

Time management

Caring attitude

Education

GCSE Maths & English 4+

NVQ Level 2 direct care

Care Certificate

Be AWARE to care

Job description

Clinical Support Worker (Band 2) (Ward 11 Respiratory)

East Cheshire NHS Trust is looking to appoint enthusiastic, self-motivated and compassionate people to join our team of Clinical Support Workers.

We are looking for Clinical Support Workers who are capable of working in a busy, challenging and rewarding environment who possess excellent communication skills, can maintain a high degree of confidentiality and are able to work to deadlines, provide excellent personal care to our patients and work as part of team.

Duties will include providing a high standard of care by attending to aspects of patient personal hygiene, maintaining patient tissue integrity and providing pressure area care, recording of observations, liaising with the patient's families and the general public and supporting your colleagues in providing a positive experience for the patient. Please read the attached 'Day in the life of a Health Care Assistant' for further information.

We can offer a range of working opportunities including full and part time hours covering a variety of shift patterns over a 7 day rota including early, lates and night duty.

Hours per week: Full time (37.5) and part time vacancies available.

Main duties of the job

What we can offer you:

• Flexible working opportunities with various shifts including early (0700-2000, 19:30-0730)
• Upon commencement, you will be provided with clinical training and supported to complete the Care Certificate within the first three months of employment
• Annual Leave of 28 days plus bank holidays (increasing upon 5 and 10 years' service)
• Optional enrolment into the NHS Pension scheme
• Health and Wellbeing support including access to a 24/7 Employee Assistance Programme
• Career progression opportunities including apprenticeships
• Salary sacrifice schemes including car lease and cycle to work
• Recognition for your hard work through our employee and team of the month programme
• Access to thousands of money saving offers via NHS discounts

Main duties of the job

• Providing patients with food and drink and assisting where needed
• Escorting and assisting patients in visiting the toilet, washing and getting dressed
• Supporting wound and skin management
• Recording and documenting patient observations e.g. temperature
• Recognising signs of deterioration and progression through observation and conversation and escalating any such matters promptly.
• Liaising with doctors, nurses, physiotherapists, porters and social workers
• Supporting the routine of the ward including responding to visitor and patient need

About us

We are committed to providing the best quality integrated care to our patients. To achieve this aim we need highly motivated staff who are united by common values and behaviours.

We believe our workforce is our greatest asset and we actively support our staff to develop their capabilities to the full, with a variety of learning and development opportunities.

Whether you are just starting out in your career or are looking to use your skills and experience in a new role, East Cheshire NHS Trust is the right employer for you. We look forward to you joining us so that we can bring out your best.

Please be aware that this post requires an Enhanced DBS (Disclosure and Barring Service) check with barred lists, the cost of which is payable by the successful candidate. If you have lived or worked abroad for 6 months or more in the last 5 years you will need to obtain an overseas police clearance.

Job responsibilities

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application. While this is not discouraged, it is essential to personalise this information, particularly your supporting information section as these tools cannot fully grasp the context or requirements of the job youre applying for. We kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process and being a member of East Cheshire NHS Trust.

We welcome applications from Graduate visa holders; it is important to note that you must have a minimum of 12 months before this expires at the start of your employment for training and operational reasons. In accordance with UK Immigration Policy, this role does not meet the UK Immigration Policy eligibility criteria and therefore we are unable to provide Skilled Worker Visa Sponsorship. For further information please visit Visas and immigration - GOV.UK (www.gov.uk)

Qualifications

• Good standard of general education
• Care Certificate or working towards, this must be completed within first 3 months of employment
• Pass in GSCE's in Maths and English (4/C or above) or equivalent
• NVQ Level 2 in direct care/customer services or equivalent experience
• Successful completion of the Be AWARE to care course (or equivalent)

Further Information

• Please provide any additional relevant information to support your application. Please note that this is a non-scoring question.

Knowledge and Skills

• Demonstrates good insight into roles and responsibilities of the post
• Able to demonstrate an understanding of principles of effective customer care
• Demonstrates an understanding of the importance of quality care
• Good verbal and non-verbal communication skills; especially with people with varying levels of understanding
• Demonstrates good literacy and written skills
• Able to present factual information and refer to questions to others where appropriate
• Able to deal with sensitive issues with tact and diplomacy
• Basic IT skills e.g use of e-mails

Experience

• Experience of working in a fast-paced environment
• Experience of time management
• Previous experience within healthcare / care setting
• Competence in the recording of clinical sign observations

Specific Job Requirement

• Team player
• Self-motivated
• Willing to learn new skills
• Caring and compassionate attitude
• Reliable and trustworthy

Other Details

• Please refer to the Job Description and Person Specification for further details

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.