Senior Care Leader: Person-Centred Support

National Care Group Limited; Bournemouth; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Refer a Friend £300 scheme

Paid DBS check

Flexible working patterns

Recognised qualifications with paid,专业

Job summary

National Care Group is seeking a Senior Support Worker at Apple House in Bournemouth. The role focuses on leading shifts, delivering high-quality adult social care with kindness and professionalism, and ensuring daily support respects each person’s choices and routines.

You will build trusting relationships, promote independence, and guide colleagues to follow care plans and safeguarding procedures. Commitment to ongoing learning is encouraged.

Qualifications

• Experience providing high-quality support within adult social care.
• Ability to lead or coordinate a shift and support colleagues effectively.
• Sound understanding of safeguarding, medication safety, risk management and person-centred practice.
• Clear written and verbal communication skills.
• Good judgement, organisation and the confidence to elevate concerns.
• Resilience, accountability and willingness to ask for guidance when needed.
• Commitment to learning, recognised qualifications and continuous improvement.

Responsibilities

• Lead shifts confidently and ensure support is safe, respectful, organised and person-centred.
• Build trusting relationships and communicate in ways each person understands.
• Promote choice, independence, dignity, privacy and involvement in everyday decisions.
• Guide colleagues to follow support plans, risk guidance, health protocols and agreed routines consistently.
• Delegate tasks fairly while remaining visible and actively involved in support.
• Support with personal care, medication, meals, activities, appointments and community access where required and trained.
• Notice changes in health, wellbeing, behaviour or communication and ensure appropriate action and escalation.
• Maintain high-quality records that clearly describe choices, support provided, concerns, actions and outcomes.
• Complete effective handovers and ensure important information reaches the right people promptly.
• Respond to incidents and safeguarding concerns in line with agreed procedures.
• Coach colleagues through good role modelling, constructive feedback and day-to-day support.
• Work collaboratively with managers, families and professionals to achieve positive outcomes.

Skills

Lead shift

Safeguarding

Medication safety

Risk management

Person-centred care

Communication

Judgement & organisation

Job description

National Care Group is seeking a Senior Support Worker at Apple House in Bournemouth. The role focuses on leading shifts, delivering high-quality adult social care with kindness and professionalism, and ensuring daily support respects each person’s choices and routines.

You will build trusting relationships, promote independence, and guide colleagues to follow care plans and safeguarding procedures. Commitment to ongoing learning is encouraged.