Senior Café Supervisor – Specialty Coffee

Urban Baristas; Greater London; On-site; GBP 17,908 - 20,664; Full time

Job summary

Urban Baristas in London is seeking a motivated Supervisor to lead daily operations of our specialty coffee shop. You will ensure outstanding service, maintain product quality, and guide a team of coffee enthusiasts to perform at peak levels.

The ideal candidate has proven leadership in quick-service hospitality, expertise in espresso extraction and latte art, and a passion for mentoring staff while delivering consistent guest experiences across a busy schedule.

Qualifications

• Previous management experience in a cafe or coffee shop.
• Proficiency in espresso extraction and latte art.
• Strong leadership and customer-service focus.
• Excellent organizational and multitasking abilities.

Responsibilities

• Oversee daily operations, open/close, and manage the team.
• Deliver exceptional customer service and maintain product quality.
• Lead, train, and inspire a team of baristas.
• Implement strategies to achieve sales targets and growth.
• Monitor stock of beans and supplies and place orders.
• Ensure health and safety compliance and a clean environment.
• Uphold coffee quality and guide the team on standards.

Skills

Leadership

Espresso

Latte Art

Customer Service

Team Training

Time Management

Decision Making

Flexible Schedule

Job description

Urban Baristas in London is seeking a motivated Supervisor to lead daily operations of our specialty coffee shop. You will ensure outstanding service, maintain product quality, and guide a team of coffee enthusiasts to perform at peak levels.

The ideal candidate has proven leadership in quick-service hospitality, expertise in espresso extraction and latte art, and a passion for mentoring staff while delivering consistent guest experiences across a busy schedule.