Assistant Cafe Manager – Specialty Coffee

Urban Baristas; Greater London; On-site; GBP 19,286 - 20,664; Full time

Benefits offered by this job

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Job summary

Urban Baristas in London is seeking an Assistant Manager to oversee the daily operations of our specialty coffee shop, ensuring superb service, maintaining quality, and fostering a positive and engaging work environment. You will lead a team of coffee enthusiasts, manage opening/closing, inventory, and training, while upholding health and safety standards and driving sales growth.

The role requires leadership, espresso expertise, latte art proficiency, and a passion for customer experience;

Qualifications

• Previous experience in the specialty coffee industry or a similar management role.
• Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques.
• Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship.
• Proven leadership abilities with a track record of effectively managing and developing a team.
• Exceptional customer service skills with a friendly and approachable attitude.
• Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment.
• Strong problem-solving abilities and the capacity to make sound decisions under pressure.
• Flexible availability, including weekends and holidays.
• A positive attitude, a willingness to learn, and a strong commitment to teamwork.
• Food handling certification and knowledge of health and safety regulations is a plus.

Responsibilities

• Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management.
• Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues.
• Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment.
• Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth.
• Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability.
• Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment.
• Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team.

Job description

Urban Baristas in London is seeking an Assistant Manager to oversee the daily operations of our specialty coffee shop, ensuring superb service, maintaining quality, and fostering a positive and engaging work environment. You will lead a team of coffee enthusiasts, manage opening/closing, inventory, and training, while upholding health and safety standards and driving sales growth.

The role requires leadership, espresso expertise, latte art proficiency, and a passion for customer experience;