Senior Business Systems Applications Engineer

Bet365careers; Stoke-on-Trent; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

bet365 is seeking a Senior Business Systems Applications Engineer to own and evolve enterprise platforms across cloud and SaaS environments. You will lead technical application support, system implementations and root-cause analysis while partnering with vendors and internal teams.

You will mentor colleagues, drive upgrades, optimize architecture, and apply automation and AI insights to improve performance. This role offers hybrid work and a significant impact on global operations.

Qualifications

• Experience supporting SaaS and cloud-hosted enterprise applications.
• Ability to diagnose and resolve complex architectural and system issues.
• Strong vendor management and 3rd party tool implementations.

Responsibilities

• Lead delivery, configuration and ongoing maintenance of core business applications across cloud and SaaS environments.
• Conduct advanced root-cause analysis to diagnose and resolve complex technical incidents.
• Partner with external software vendors and internal engineering teams to deploy upgrades and enhancements.

Skills

SaaS apps

Cloud integration

Root-cause analysis

Vendor mgmt

Enterprise architecture

Stakeholder mgmt

Job description

Senior Business Systems Applications Engineer

Stoke-on-Trent Technology

Take ownership of critical enterprise platforms and elevate seamless technical solutions as a Senior Business Systems Applications Engineer.

Full-time

Closes 28/10/2026

Business Systems Solutions drives the integration, health and evolution of 3rd party and enterprise applications across on-premise, SaaS and cloud environments. The function delivers scalable tools that streamline internal operations and support high-volume global technology operations.

This role focuses on leading technical application support, system implementations and root-cause analysis across sophisticated business platforms. You will collaborate closely with internal stakeholders and external software vendors to optimise system architecture, champion best practice and mentor colleagues.

This role is eligible for inclusion in our hybrid work from home policy.

Preferred Skills and Experience

Strong background supporting and integrating SaaS and cloud-hosted enterprise applications

Proven track record in diagnosing, evaluating and resolving complex architectural and system issues

Expertise in software vendor management and 3rd party tool implementations

Sound understanding of enterprise system architecture, lifecycles and integration patterns

Confidence in managing multiple project priorities and high-impact deliverables independently

Skilled in building collaborative relationships with cross-functional technical and business stakeholders

What you will be doing

Lead the delivery, configuration and ongoing maintenance of core business applications across cloud and SaaS environments

Conduct advanced root-cause analysis to diagnose and resolve complex technical incidents across the enterprise stack

Partner with external software vendors and internal engineering teams to deploy seamless upgrades and enhancements

Evaluate existing system architecture to identify performance improvements, automation opportunities and scalability gains

Guide and mentor junior colleagues in incident handling, system support techniques and technical standards

Collaborate with business stakeholders across various departments to align application performance with operational requirements

Utilising AI to provide solutions and suggest improvements

Hiring Statement

At bet365, we're committed to creating an environment where everyone feels welcome, respected and valued. Where all individuals can grow and develop, regardless of their background. We're Never Ordinary, and we're always striving to be better. If you need any adjustments or accommodations to the recruitment process, at either application or interview, please don’t hesitate to reach out.

We are a unique global operator with passion and drive to be the best in the industry. Our values form the foundation of culture and shape the unique way that we work. People are our superpower and we support you to be the best you can be.