Senior Business Support Officer

Applefields School; Northallerton; On-site; GBP 19,000 - 23,000; Part time

Job summary

Northallerton-based Senior Business Support Officer role supporting the School Transport Team at County Hall. 25 hours per week across five days, fixed-term for 12 months, in a busy environment.

Responsibilities include coordinating the team, handling complex queries, producing eligibility letters, and maintaining transport routes and post-16 applications. Applications welcomed from organized, detail-focused candidates.

Qualifications

• Administrative experience in a busy environment.
• Excellent organisational and communication skills.
• Ability to handle complex queries and maintain accurate records.

Responsibilities

• Provide high-quality administrative support to the School Transport Team.
• Coordinate day-to-day activities and respond to complex queries and phone calls.
• Produce eligibility letters for parents and update transport routes/maps; process post-16 transport applications.

Job description

Grade: G

Contract: Fixed term Contract for 12 months

Hours: Part Time, 25 hours per week across 5 days

Location: Northallerton, North Yorkshire

An exciting opportunity has arisen for a Senior Business Support Officer to support the newly formed School Transport Business Support Team based at County Hall. The role is 25 hours split across 5 days.

As a Senior Business Support Officer, you will provide high-quality administrative support to your immediate colleagues and the wider team you support. The role will be responsible for the day to day co-ordination of the team, dealing with complex queries and phone calls, producing eligibility letters for parents, updating routes and mapping layers in the system and ensuring all post 16 transport applications are processed.

The role requires excellent organisation, attention to detail, and the ability to work effectively in a fast-paced environment.

Contact

If you feel this role is something you could be interested in and would like to know more, please contact Helen Bunn, Business Support Manager via email [e-mail]

NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.

North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.