Business Support Administrator

Applefields School; Northallerton; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Local government pension

Salary sacrifice schemes

Employee discounts

Travel loans

Health Assured

Job summary

North Yorkshire Council is seeking a reliable Business Support Administrator to help run the Integrated Passenger Transport Team in Northallerton. The role covers payments to operators and parents, postal duties, data returns, and general office administration, with two posts (one permanent and one fixed term until 31 March 2027).

We offer a range of benefits including a generous local government pension, salary sacrifice schemes, employee discounts, travel loans and Health Assured, in addition

Qualifications

• Experience in administrative support and data handling.
• Experience with payments and banking processes is desirable.
• Knowledge of data protection regulations is a plus.

Responsibilities

• Processing and making payments to operators and parents.
• Managing post, including preparing and issuing school travel permits and DBS badges and general office administration.
• Dealing with operator and parents phone enquiries and providing first‑line customer support.
• Supporting vehicle administration, including vehicle tax Raising purchase requisitions.
• Maintaining and submitting accurate data returns to Health and Adult Services. Maintaining accurate records, ensuring compliance of data protection regulations.

Skills

Organisational skills

Attention to detail

Proactive approach

Customer support

Job description

Hours: Full Time, 37 hours a week

Location: Northallerton, North Yorkshire

We are looking for a reliable and organised Business Support Administrator to support the day‑to‑day running of our Integrated Passenger Transport Team.

One post permanent and One fixed term till 31st March 2027.

Key responsibilities include:

• Processing and making payments to operators and parents.
• Managing post, including preparing and issuing school travel permits and DBS badges and general office administration
• Dealing with operator and parents phone enquiries and providing first‑line customer support.
• Supporting vehicle administration, including vehicle tax Raising purchase requisitions.
• Maintaining and submitting accurate data returns to Health and Adult Services. Maintaining accurate records, ensuring compliance of data protection regulations.

This is a varied role requiring organisational skills, attention to detail, and a proactive approach to administrative support.

What can we offer you?

In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier.

These include:

• a local government pension scheme with a generous employer contribution
• salary sacrifice schemes
• employee discount benefits including shopping, supermarkets, gym discounts and more!
• travel loans
• Health Assured – confidential help and support for your wellbeing

Contact

For an informal discussion regarding the position please contact: Holly King, Business Support Team Leader via MS Teams, telephone: [phone] or email: [e-mail]

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.

North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.