Senior Business Process Administrator

L'Air Liquide S.A.; Birmingham; On-site; GBP 30,000 - 50,000; Full time

Job summary

Ein führendes Unternehmen in der Gase- und Technologiebranche sucht einen Senior Business Process Administrator, der die zuverlässige Ausführung von Geschäftsprozessen in einem Backoffice-Umfeld unterstützt. In dieser Rolle werden Sie für die genaue Erstellung von Kundenkonten im ERP-System sowie die Unterstützung des Invoicing-Teams verantwortlich sein. Das Unternehmen fördert ein diverses und inklusives Arbeitsumfeld und bietet Ihnen die Möglichkeit, in einem offenen und respektvollen Team zu lernen und sich weiterzuentwickeln. Wenn Sie eine Leidenschaft für Kundenservice und Prozessoptimierung haben, könnte dies die perfekte Gelegenheit für Sie sein.

Qualifications

• Erfahrung in der Verwaltung von Kundenanfragen und Rechnungen.
• Fähigkeit, unter Druck in einem zielorientierten Umfeld zu arbeiten.

Responsibilities

• Unterstützung des Invoicing-Teams bei der Erstellung und Verwaltung von Kundenrechnungen.
• Überwachung mehrerer Kundenservice-Postfächer zur Bearbeitung von Anfragen.

Skills

Kommunikationsfähigkeiten

Problemlösungsfähigkeit

Druckresistenz

Google-Anwendungssuite

Microsoft-Anwendungssuite

ERP SAP

Tools

ERP SAP

Google Anwendungssuite

Microsoft Anwendungssuite

Job description

Senior Business Process Administrator page is loaded

Senior Business Process Administrator

Apply locations: United Kingdom, Birmingham | Time type: Full time | Posted on: Posted Yesterday | Job requisition id: R10067515

How will you CONTRIBUTE and GROW?

We are seeking an enthusiastic Senior Business Process Administrator to assist the reliable and timely execution of transversal business processes in a Back Office environment, based at our offices in Alpha Tower, Birmingham City Centre.

• Facilitating reliable execution of transversal business processes in a Customer Services Back Office environment
• Ensuring business process performance (e.g., accuracy, speed of execution, output quality) is within acceptable parameters
• Supporting the Invoicing Team with all aspects of customer services, including creating, downloading, and outsourcing customer invoices
• Dealing with customer requests related to Purchase Orders and copy invoices
• Timely and accurate creation of customer accounts in the ERP system
• Timely and accurate amendments to customer accounts in the ERP system
• Monitoring multiple Customer Services inboxes resulting in a wide range of queries
• Executing Back Office Customer Service Administration tasks in a target-driven environment

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Are you a MATCH?

• Confident and clear communication skills
• Logical problem-solving ability
• Ability to work under pressure in a target-driven environment
• Experience working with Google application suite (including Sheets)
• Experience working with Microsoft application suite
• Experience working with ERP SAP (essential)

#LI-LB2

Our Differences make our Performance

At Air Liquide, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, customers, patients, community stakeholders, and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We believe a diverse organization fosters talent, innovation, and an engaging environment in a changing world.

About Us

We are a world leader in gases, technologies, and services for Industry and Health.

Through the passion and diversity of our people, Air Liquide leverages energy and environmental transition, healthcare changes, and digitization to deliver greater value to stakeholders.

Join us for a stimulating experience with opportunities for learning and development in an open, collaborative, and respectful environment.

Discover your professional journey at Air Liquide here!