Senior Business Process Administrator

Air Liquide UK Ltd; Birmingham; On-site; GBP 30,000 - 50,000; Full time

Job summary

Ein weltweit führendes Unternehmen in der Gase- und Technologiebranche sucht einen motivierten Senior Business Process Administrator. Diese spannende Position bietet die Möglichkeit, in einem dynamischen Back Office-Umfeld zu arbeiten, wo Sie für die zuverlässige Ausführung von Geschäftsprozessen verantwortlich sind. Sie werden eng mit dem Rechnungsstellungsteam zusammenarbeiten, um sicherzustellen, dass Kundenanfragen effizient bearbeitet werden. In einem offenen und respektvollen Umfeld haben Sie die Chance, Ihre Fähigkeiten weiterzuentwickeln und einen bedeutenden Beitrag zur Verbesserung der Geschäftsabläufe zu leisten.

Qualifications

• Erfahrung in der Kundenservice-Administration in einem Back-Office-Umfeld.
• Fähigkeit zur genauen und zeitgerechten Erstellung von Kundenkonten im ERP-System.

Responsibilities

• Sicherstellen der zuverlässigen Ausführung von Geschäftsprozessen im Kundenservice.
• Unterstützung des Rechnungsstellungsteams bei der Erstellung und dem Versand von Kundenrechnungen.

Skills

Kommunikationsfähigkeiten

Logisches Problemlösen

Druckresistenz

Tools

Google-Anwendungssuite

Microsoft-Anwendungssuite

ERP SAP

Job description

A world leader in gases, technologies and services for Industry and Health.

Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders.

Join us for a stimulating experience: you'll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment.

We are seeking an enthusiastic Senior Business Process Administrator to assist the reliable and timely execution of transversal business processes in a Back Office type environment, based at our offices in Alpha Tower, Birmingham City Centre.

How will you CONTRIBUTE and GROW?

• Facilitating reliable execution of transversal business processes in a Customer Services Back Office type environment
• Ensuring business process performance (e.g. accuracy, speed of execution, output quality etc.) is within acceptable parameters
• Support the Invoicing Team with all aspects of customer services, creating , downloading and outsourcing customer invoices
• Dealing with customer requests relating to Purchase orders Dealing with customer requests relating to copy invoices
• Timely and accurate creation of customer accounts into ERP system
• Timely and accurate amendments to customer accounts in ERP system
• Monitoring multiple Customer Services inboxes resulting in a wide range of queries
• Executing Back Office Customer Service Administration tasks to a target driven environment

Are you a MATCH?

• Confident and clear communication skills
• Logical problem solving ability
• Ability to work under pressure in target driven environment
• Experience working with Google application suite (including Sheets)
• Experience working with Microsoft application suite
• Experience of working with ERP SAP (essential)

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.