Senior Business Architect — Transformation & Operating Model

Notting Hill Genesis; Greater London; Hybrid; GBP 90,000 - 110,000; Full time

Benefits offered by this job

Excellent annual leave

Generous pension

Enhanced maternity/paternity pay

Employee assistance

Health cash plan

Staff discounts

Cycle to work

Life Assurance x4

Job summary

Notting Hill Genesis is seeking an experienced Senior Business Architect in London to lead the change agenda and translate strategy into a clear, resident-focused operating model. You will shape capabilities, TOM, and design principles while building a high-performing team of architects.

The role is hybrid with 2–3 days in the office and reports to the Head of Strategic Planning and Transformation. You’ll drive governance, adoption and continuous improvement across the organisation.

Qualifications

• Educated to degree level, with significant experience (8+ years) shaping and delivering organisational transformation and change in a large organisation
• Proven business architecture experience in an organisation of similar size and complexity, including capability modelling, value streams and operating model design, plus experience leading and developing a team of business architects
• Significant housing sector experience, with a strong understanding of social housing operations, regulatory requirements and sector-specific challenges
• Certification or equivalent training in business/enterprise architecture, e.g. Certified Business Architect (CBA), BCS Professional Certificate in Business Architecture, TOGAF or BIZBOK
• Experience with enterprise architecture repositories and modelling tools
• Familiarity with change and delivery frameworks

Responsibilities

• Own and maintain NHG’s business capability model, defining capability taxonomies and levels to inform priorities aligned to our strategy
• Shape the Target Operating Model (TOM), linking strategy to end-to-end customer journeys, data, processes and enabling technology
• Lead value-stream mapping and options analysis across NHG, proposing pragmatic roadmaps that balance value, risk cost and time to benefit.
• Lead the design work on projects and programmes entering our transformation and change portfolio, from current-state analysis , through to the target operating model, and the change required.
• Define and steward business architecture principles and guardrails, running or contributing to design authorities, embedding NHG’s service design standards and maintaining the business architecture repository so our design knowledge stays discoverable and in-house
• Contribute to business cases and portfolio planning with capability-based impact assessments, benefits logic, success measures and dependencies
• Build, lead and coach a team of Business Architects, allocating the team against portfolio priorities and evolving methods, templates and playbooks

Job description

Notting Hill Genesis is seeking an experienced Senior Business Architect in London to lead the change agenda and translate strategy into a clear, resident-focused operating model. You will shape capabilities, TOM, and design principles while building a high-performing team of architects.

The role is hybrid with 2–3 days in the office and reports to the Head of Strategic Planning and Transformation. You’ll drive governance, adoption and continuous improvement across the organisation.