Senior Business Analyst - Transformation & Change (Hybrid)

Project people; England; Hybrid; GBP 111,000 - 148,000; Full time

Job summary

MBNL seeks a Senior Business Analyst to support its strategic transformation within the Legal, Governance & Operational Excellence Directorate. The role focuses on translating complex business needs into clear requirements, enabling delivery of change programmes in collaboration with business teams, shareholders, and programme stakeholders.

Based in Reading with hybrid working, you will lead workshops, develop user stories and acceptance criteria, and help with business case development and

Qualifications

• Proven experience in business analysis within operational, transformation, or programme environments.
• Strong requirements gathering, analysis, and documentation skills.
• Experience translating complex or ambiguous business needs into clear requirements.
• Strong stakeholder engagement and facilitation skills across multiple organisational levels.
• Excellent written and verbal communication skills.
• Strong analytical, critical thinking, and problem-solving capability.
• Experience creating process flows, user stories, use cases, and acceptance criteria.

Responsibilities

• Elicit, analyse, and document clear business requirements aligned to strategic objectives
• Investigate complex business challenges and translate them into practical solutions and requirements
• Facilitate workshops and stakeholder engagement sessions to gather, validate, and refine requirements
• Act as the primary point of contact for requirements management across programmes and initiatives
• Ensure requirements remain aligned to business outcomes and agreed project scope
• Develop user stories, use cases, acceptance criteria, and supporting business analysis artefacts
• Build and maintain current and future-state process flows and supporting documentation
• Support solution testing and validation to ensure business requirements have been met
• Assist with business case development, commercial evaluations, and supplier selection activities
• Maintain process libraries and ensure analysis documentation remains accurate and up to date
• Support prioritisation activities and provide insight into delivery planning and implementation impacts
• Work closely with project, programme, commercial, and operational teams to support successful change delivery

Skills

Requirements gathering

Stakeholder engagement

Analytical thinking

Documentation

Process modeling

Job description

MBNL seeks a Senior Business Analyst to support its strategic transformation within the Legal, Governance & Operational Excellence Directorate. The role focuses on translating complex business needs into clear requirements, enabling delivery of change programmes in collaboration with business teams, shareholders, and programme stakeholders.

Based in Reading with hybrid working, you will lead workshops, develop user stories and acceptance criteria, and help with business case development and