Senior Business Analyst - Insurance Transformation Consultant

G MASS; London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading consulting firm is seeking a Senior Business Analyst to lead transformation initiatives within the insurance sector. This role involves collaborating with stakeholders to enhance operational excellence using advanced automation tools. The position offers a hybrid working model and a competitive salary.

Benefits

Hybrid working - 3 days in the office

Initial 6-month contract with expectation to extend

Qualifications

• Proven expertise in operational excellence and transformation consulting.
• Extensive experience applying process improvement methodologies.

Responsibilities

• Drive identification and implementation of operational transformation opportunities.
• Partner with senior stakeholders to diagnose complex processes.

Skills

Stakeholder Engagement

Analytical Mindset

Change Management

Tools

Power Platform

Power BI

Job description

Senior Business Analyst - Insurance Transformation Consultant

We are seeking a Senior Business Analyst - Insurance Transformation Consultant to join G Mass Consulting and lead transformative initiatives with a leading insurance provider. Based in our client's London office, this pivotal role will sit within the Operations Transformation and Change team, working alongside four colleagues to shape and deliver operational excellence. Reporting to the Transformation Lead, this is an initial 6-month contract with a hybrid working model (3 days in the office).

As a Senior Business Analyst - Insurance Transformation Consultant, you will drive the identification, design, and implementation of operational transformation opportunities. You will act as a trusted advisor, leveraging advanced automation tools like Power Platform and Power BI, and applying operational excellence methodologies to deliver measurable value and foster a culture of continuous improvement.

Responsibilities:

• Partner with senior stakeholders to diagnose complex processes, uncover inefficiencies, and prioritise high-impact improvement opportunities.
• Lead the evaluation and design of process and technology-enabled solutions, drawing on deep knowledge of automation and data tools such as Power Platform and Power BI.
• Work closely with internal developers and subject matter experts to assess feasibility and drive solution implementation.
• Define and track the value of transformation initiatives, including efficiency, effectiveness, and customer impact metrics.
• Champion change management by facilitating workshops, aligning diverse teams, and embedding new ways of working.
• Apply advanced operational excellence techniques (e.g., Lean, value stream mapping) to deliver structured, sustainable improvements.
• Act as a bridge between operational and technical teams, ensuring business needs are clearly translated and prioritised.

Requirements

• Proven expertise in operational excellence, business improvement, or transformation consulting, ideally within insurance or reinsurance.

• Advanced knowledge of automation and data tools (e.g., Power Platform, Power BI) and their strategic business applications.
• Extensive experience applying process improvement methodologies, such as Lean or value stream mapping, to deliver measurable outcomes.
• Exceptional stakeholder engagement and influencing skills, with a track record of building trusted relationships at all levels.
• Strong analytical mindset, with the ability to translate complex processes into clear, actionable recommendations.
• Comfortable leading autonomously, managing competing priorities, and driving results in a fast-paced environment.
• Skilled in facilitating collaborative sessions, designing workshops, and fostering a culture of continuous improvement.

Benefits

Initial 6 months (with expectation to be extended)

Paying between £70,000 to £90,000 per annum (pro-rata)

Hybrid working - 3 days in the office