Senior Business Analyst

Active Travel England; York and North Yorkshire; Hybrid; GBP 52,000 - 63,000; Full time

Benefits offered by this job

Civil Service Pension

Flexible working

25 days annual leave

Bank Holidays + Privilege Day

Staff discount portal

Career development opportunities

Employee Assistance Programme

Flexible working options

Job summary

Active Travel England, York, is seeking a seasoned business analyst to lead stakeholder engagement at senior levels and translate complex policy needs into clear requirements. The role supports hybrid working and demands strong coaching, agile practice, and a focus on continuous improvement.

You will map processes, model systems, document requirements for development, and help shape national active travel programmes with evidence-based decision making.

Qualifications

• Experience managing senior stakeholders and translating needs into deliverables.
• Ability to coach colleagues and drive agile ceremonies and processes.
• Experience describing requirements with user stories, maps and acceptance criteria.
• Proven track record delivering business improvements and resolving live issues.

Responsibilities

• Own stakeholder relationships at senior levels; develop a strategic view of the business and policy context.
• Role model positive behaviours and support embedding the new operating model and ways of working.
• Set standards for the profession across the organisation and align with the wider group.
• Translate business needs into actionable requirements, data flows and acceptance criteria.

Skills

Stakeholder management

Coaching & mentoring

Agile working

Requirements gathering

Process mapping

Documentation

Job description

Location: York (This role is suitable for hybrid working)

Salary: £57,515 - A Civil Service Pension with an employer contribution of 28.97%

Contract Type: Fixed term 24 months - Flexible working, Full-time, Job share, Part-time

Active Travel England is the government agency responsible for making walking, wheeling and cycling safer and more accessible across England. Working closely with the Department for Transport, local authorities and national partners, we support the delivery of active travel infrastructure through expert advice, funding and policy leadership. This is an exciting opportunity to lead high-profile projects, influence national priorities and help shape the future delivery of active travel at scale.

We are a passionate and supportive team that values innovation, inclusion and continuous improvement. Through robust business analysis, strategic thinking and evidence-based decision making, we help shape programmes, services and investments that deliver meaningful outcomes across the country. Working closely with a wide range of stakeholders, we turn complex challenges into actionable solutions, ensuring that customer, community and organisational needs are understood and embedded throughout the design and delivery process. We are committed to creating an environment where people can develop, contribute and thrive, while fostering a culture of collaboration, continuous learning and improvement.

Top Responsibilities

• Own stakeholder relationships at senior levels; develop and maintain a strategic view of the business and policy context and how business analysis activities contribute to it.


• Role model positive behaviours and support the embedding of the new target operating model and the changes to the ways of working.


• Set the standards and expectations for your profession across ATE and engage and align with the wider DfT Group.


• Translate business needs into actionable requirements, including user stories, process maps, data flows and acceptance criteria.

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here


• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).


• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.


• Access to the staff discount portal.


• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.


• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.


• Flexible working options where we encourage a great work-life balance.

About You

To be successful in this role you will need to have the following experience:

• Management of stakeholders


• Coaching and mentoring others


• Agile working, ceremonies and processes


• Discussing requirements with user groups to establish deliverables


• Working on business improvements and resolution of live issues


• Mapping business processes and systems modelling


• Documentation of requirements for use during development and reference material after implementation

This vacancy closes at 23:55 on Sunday 27th September 2026