Senior Business Analyst

Department for Transport; Birmingham; Hybrid; GBP 40,000 - 49,000; Full time

Benefits offered by this job

Employer pension contribution

25 days annual leave

Hybrid working

Career development opportunities

Employee Assistance Programme

Job summary

Department for Transport in the United Kingdom is seeking a Senior Business Analyst to translate complex business challenges into user-centred digital solutions within the Create Service Line. The role offers hybrid working with locations including Birmingham, Hastings, Leeds, and Swansea.

You will lead investigations, define requirements, assess options, and ensure solutions align with user needs and strategic government goals.

Qualifications

• Experience as a Senior Business Analyst or equivalent.
• BCS diploma or willingness to pursue it.
• Strong organisational and communication skills with attention to detail.

Responsibilities

• Having functional or people management responsibilities, or a combination of both.
• Mentoring others.
• Developing best practice.
• Owning stakeholder relationships.
• Managing community of practice activities within a business area.
• Analysing and understanding a business problem or opportunity.
• Undertaking research and analysis to understand people, organisation, processes, information, data and technology.

Skills

Communication skills

Analytical thinking

Stakeholder management

Requirements coordination

Education

BCS diploma

Job description

Senior Business Analyst

Department for Transport

Apply before 11:55 pm on Sunday 20th September 2026

Location: Birmingham, Hastings, Leeds, Swansea (This role is suitable for hybrid working)

Salary: £44,241 - A Civil Service Pension with an employer contribution of 28.97%

Contract Type: Permanent - Flexible working, Full-time, Job share, Part-time

Available Positions: 1

As a Senior Business Analyst, you'll play a key role in understanding complex business challenges and translating them into user-centred digital solutions that deliver real value.

Working within the Create Service Line, you'll collaborate with stakeholders, users and multidisciplinary teams to identify needs, analyse processes, and shape improvements that support organisational and policy objectives. You'll lead investigations into business opportunities, define requirements, assess options, and ensure solutions meet both user needs and strategic goals.

You'll build strong relationships across the department, influence decision-making with evidence-based insights, and help drive continuous improvement. The role also offers opportunities to mentor colleagues, champion business analysis best practice, and contribute to the development of the wider profession.

Top Responsibilities

• Having functional or people management responsibilities, or a combination of both
• Mentoring others
• Developing best practice
• Owning stakeholder relationships
• Managing community of practice activities within a business area
• Analysing and understanding a business problem or opportunity
• Undertaking research and analysis to understand how a business or business area works, considering the people, organisation, processes, information, data and technology

Benefits

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
• Access to the staff discount portal.
• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
• Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
• Flexible working options where we encourage a great work-life balance.

About You

• You will be an experienced Senior Business Analyst holding the BCS diploma, or be willing to work towards it.
• Good organisational and communication skills with an attention to detail.
• Identifying, investigating and analysing of complex business problems.
• Identifying and comparing the best processes or delivery methods to use, including measuring.
• Co-ordinating of requirements, management, prioritisation and considerations.
• Experience of delivery of technology based projects.

This vacancy closes at 23:55 on Sunday 20th September 2026