Senior Business Analyst

Inspire People; Birmingham; Hybrid; GBP 61,000 - 71,000; Full time

Benefits offered by this job

Hybrid working

Civil Service pension

25 days annual leave

Volunteering days

Learning and development

Cycle to Work

Job summary

Inspire People is recruiting a Senior Business Analyst to lead complex digital change initiatives within multidisciplinary teams for UK government projects. The role offers a permanent, Grade 7 level with a salary range of £60,732–£71,296, depending on location and assessment, plus Civil Service benefits.

The post supports a flexible, hybrid model across London, Cardiff, Darlington, Edinburgh, Belfast, Birmingham or Salford.

Qualifications

• Lead analysis of complex business and user challenges.
• Define business capabilities and requirements to support change.
• Drive business process improvement and re-engineering initiatives.

Responsibilities

• Lead the analysis of complex business and user challenges, identifying opportunities for improvement and transformation
• Define business capabilities and requirements that support strategic objectives and organisational change
• Drive business process improvement and process re-engineering initiatives
• Collaborate with Product Managers, Service Owners and Delivery Managers to influence priorities
• Use evidence-based analysis to assess options and recommend solutions

Skills

Business analysis

Stakeholder engagement

Agile delivery

Mentoring

DDaT standards

Job description

Help improve the digital services that support UK businesses, investment and economic growth.

The Department for Business, Innovation, Science and Trade (BIST), in partnership with Inspire People, is seeking a Senior Business Analyst with strong digital business analysis expertise to lead complex change initiatives within multidisciplinary teams.

Permanent, Grade 7 opportunity with a salary range £60,732 to £71,296 (dependent on location and technical assessment) plus excellent Civil Service benefits and 29% employer pension contribution. Flexible, hybrid working from London, Cardiff, Darlington, Edinburgh, Belfast, Birmingham or Salford.

Drive Digital Change Across Government

BIST helps businesses invest, innovate, export and grow across the UK. Within the Digital, Data and Technology (DDaT) directorate, you'll work on digital services, data platforms, AI-enabled products, cyber security services and internal technologies that support critical government operations.

As a Senior Business Analyst, you'll play an important role in identifying complex business challenges, understanding user needs and shaping solutions that deliver measurable outcomes.

Working across portfolios, products and services, you'll collaborate with senior stakeholders, delivery teams and technical specialists to ensure services are aligned with both organisational strategy and user needs.

You'll also help build and strengthen the Business Analysis profession, mentoring colleagues, promoting best practice and contributing to a thriving community of practice.

As a Senior Business Analyst, you will:

• Lead the analysis of complex business and user challenges, identifying opportunities for improvement and transformation
• Define business capabilities and requirements that support strategic objectives and organisational change
• Drive business process improvement and process re-engineering initiatives
• Collaborate closely with Product Managers, Service Owners and Delivery Managers to influence delivery priorities
• Use evidence-based analysis to assess options and recommend solutions

Essential skills for the Senior Business Analyst include:

• Lead business analysis in a digital environment, including mentoring colleagues and supporting delivery teams.
• Assess complex business challenges, define analytical approaches and develop recommendations aligned to strategy and user needs.
• Define and prioritise business analysis activity and requirements within Agile delivery environments.
• Lead stakeholder engagement, manage conflicting priorities and build agreement around business and user needs.
• Analyse and improve business processes using modelling, testing and usability techniques, while championing DDaT standards and multidisciplinary working.

Desirable skills for the Senior Business Analyst include:

• Experience working across portfolios containing multiple products, services or programmes
• Exposure to large-scale organisational transformation initiatives
• Experience operating within complex government, public sector or enterprise environments

Salary:

• Salary is dependent on location and technical skills as assessed at interview.
• London based range: £64,732 to £71,296
• National range: £60,732 to £67,296

In return, you can expect a flexible working culture, including:

• Hybrid working with 2-3 days per week in the office
• Flexible and part-time working options, including condensed hours where appropriate
• Civil Service pension with an average employer contribution of 28.97%
• 25 days annual leave rising to 30 days with service
• Three paid volunteering days each year
• Tailored learning and development opportunities
• Cycle to Work and employee benefits schemes
• A diverse and inclusive culture recognised as Best Public Sector Employer at the Women in Tech Employer Awards 2025

Additional information

Hybrid working includes 40% in-office working / month (typically 2 days/week), hours are flexible and condensed hours are an option. Office locations are: London, Cardiff, Darlington, Edinburgh, Belfast, Birmingham or Salford.

BIST does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.

This role requires SC clearance, a condition of which is to have been present in the UK for 3 out of the past 5 years.

Why Join?

This is an opportunity to work on digital services that support UK businesses and investment, with a role that combines hands‑on business analysis with wider influence across the portfolio. You'll work with senior stakeholders, contribute to strategic decisions and help improve how multidisciplinary teams deliver services.

You'll also join a growing BA profession with a strong community of practice, opportunities to coach and mentor others, and a particularly good professional learning and development offer.