Senior Business Analyst

Solicitors Regulation Authority; West Midlands Combined Authority; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading organization in the legal sector is seeking a Senior Business Analyst to join their Business Improvement team in Birmingham. This hybrid role involves strategic planning, mentoring, and driving business strategy across multiple projects. Candidates should possess strong process design skills and experience in business analysis to deliver impactful solutions.

Benefits

Flexible working arrangements

Opportunities for professional development

Hybrid working model

Qualifications

• Strong business analysis experience overseeing complex projects.
• Experience with IT change projects and external suppliers.
• Ability to gather business requirements and deliver solutions.

Responsibilities

• Assist with strategic planning and influence high-level decisions.
• Engage in multiple projects with senior stakeholders.
• Deliver high-quality business analysis documentation.

Skills

Process design

Re-engineering skills

Problem-solving

Stakeholder engagement

Business analysis

Tools

Visio

BPMN

Lean Six Sigma

Job description

Join to apply for the Senior Business Analyst role at Solicitors Regulation Authority

Join to apply for the Senior Business Analyst role at Solicitors Regulation Authority

Solicitors Regulation Authority provided pay range

This range is provided by Solicitors Regulation Authority. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Do you possess strong business analysis experience such as overseeing and delivering on multiple complex projects, mentoring business analysts, and lead on business analysis activities?

We are recruiting a Senior Business Analyst to join our Business Improvement team on a permanent basis. This is a hybrid role and based in our Birmingham office 1-2 days a week

The role

Reporting into the Head of Business Analysis, you will leverage your experience to assist with strategic planning, influence high-level decisions, and collaborate with senior stakeholders to drive business strategy. Your role will involve addressing complex business challenges and identifying opportunities for enhancement across processes, skills, data, and technology.

As a Senior Business Analyst within the Business Improvement team, you will engage in multiple projects, working closely with senior business and IT stakeholders to ensure solutions are practical, sustainable, and aligned with strategic goals. This role demands a broad, inclusive view of the business landscape, valuing all stakeholder perspectives in well-informed, consensus-driven recommendations.

To excel, you must gather accurate business requirements to design and deliver solutions, using effective questioning techniques. You will have experience with IT change projects and external third-party suppliers. Your expertise will assess the feasibility of changes, ensuring solutions support long-term strategy and align with the corporate plan.

This position offers the opportunity to lead impactful change, fostering a collaborative environment where diverse ideas are integrated into meaningful business outcomes. You will deliver high-quality business analysis documentation and collaborate with project managers, product owners, and stakeholders to ensure a robust approach. Additionally, you will mentor and coach business analysts, helping them develop their skills and confidence.

You will bring strong process design and re-engineering skills, including process mapping with tools like Visio. Experience with industry-standard methods and business change tools such as BPMN, Use Cases, SWOT analysis, Business Cases, Five Why's, Lean Six Sigma, and wireframes is essential. Your ability to troubleshoot problems creatively, think innovatively, and understand business drivers for change will be crucial. You will recognize key risks and issues, documenting and mitigating them effectively. Experience in delivering business analysis and IT change to achieve process improvements, cost savings, and removing waste from processes is required. You must plan effectively, work well under pressure, and deliver to deadlines, often managing multiple projects. Familiarity with project methodologies such as Prince 2, Agile, and Scrum is valuable.

What it is in it for you

• Enriching your project portfolio through involvement in diverse business and system projects, which can be large scale and complex in nature
• Contributing your expertise to unravel business needs and problems and collaborate to develop solutions
• Opportunities to develop your professional career
• Working collaboratively with other areas of our organisation to deliver common goals
• Hybrid working in office 1-2 times/week
• Flexible working arrangements within full-time hours can be considered

What we are looking for

• Strong process design and re-engineering skills including process mapping with use of tools such as Visio or other business process modelling tools
• Experience of using industry standard methods, techniques and business change tools such as BPMN, Use Cases, SWOT analysis, Five Why's, Lean Six Sigma principles and methodology and wireframes
• Ability to solve problems, creatively and effectively, to think innovatively and understand the business drivers for change
• Experience of delivering business analysis and IT change to achieve process improvements, cost savings and remove inefficiencies
• The ability to plan effectively, work well under pressure and deliver to deadlines, often while working on multiple work streams while coaching Business Analyst
• Experience working on complex programmes impacting people, process and technology such as CRM projects, Risk and Data and working with Customer Journeys.

Additional information

There is a full role profile attached to the bottom of this advert on our website.

If you have any questions that aren't in this advert or on our website, please contact us via:

This is a hybrid role and based in our Birmingham office 1-2 days a week.

To apply

Please click 'apply' to complete the online application form You will need to upload a CV and provide evidence of your knowledge, skills and experience and how they specifically relate to key requirements of the role, in particular what we have highlighted under the 'What we are looking for' section. The responses you provide in the application form will be used to shortlist your application. Answers to each criterion must be no more than 300 words. To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages.

Closing date for applications is 02 June 2025 at 9am.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Legal

• Industries

  Legal Services

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