Senior Business Analyst

Multiplex; Greater London; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Discretionary annual bonus

8% company pension

25 days annual leave + holiday buy

Private medical cover

Employee assistance programme

Virtual GP service

Cycle to work scheme

Flexi benefits

Learning Academy

Job summary

Multiplex is seeking a Senior IT Business Analyst to bridge business needs and IT delivery within our Global IT division. You will own defined technology projects, steer feasibility and scoping, and collaborate across disciplines to maximise value delivered by technology.

You will engage stakeholders across diverse teams, drive requirements, and ensure delivery aligns with the wider IT strategy, while supporting service reviews and vendor collaboration.

Qualifications

• Experience delivering technology projects from initiation to delivery.
• Ability to drive feasibility studies, scoping and business case development.

Responsibilities

• Work with stakeholders to define requirements and identify improvements.
• Lead defined technology projects from initiation through delivery and handover.
• Conduct service reviews and align initiatives with IT strategy.
• Collaborate with software vendors and partners to shape solutions.

Skills

Project management

Stakeholder management

PRINCE2/Agile/Scrum/Kanban

Leadership

Requirements gathering

Negotiation

Ambiguity management

Analytical thinking

Time zone coordination

Tools

Microsoft Project

Job description

Job Reference: BR/1954319EDate posted: 23-Oct-2026Application Close Date: 06-Nov-2026Job DescriptionWho we are and what we offer:Interested in shaping skylines across the globe?Multiplex is a premier construction company with a simple purpose: to construct a better future. As part of our team, you'll have the opportunity to help deliver some of the world's most iconic projects, supported by approachable leadership and an inclusive culture that puts our people first.Supporting the business, Multiplex has a Global IT division with colleagues located across Australia, UAE, UK, and Canada working to an operating model based on the principles of Design, Build, Run, and Enable.It's an exciting time to join the IT team at Multiplex as we pursue our strategy to modernise the business through digital technology. Alongside our Digital Transformation team, we are working on initiatives to leverage data and technology to improve the operational efficiency of our business. The Global IT division is committed to providing certainty of service and technology solutions that just work, ensuring the business is built to outperform.With 110+ colleagues in the Multiplex Global IT division, we have roles across the full IT lifecycle from designing IT solutions, delivering change projects, to the business-as-usual running of our IT infrastructure, all while ensuring we are safe, secure and compliant .You will also have access to a range of holistic benefits including:Discretionary annual bonus, 8% company contribution pension, 25 days annual leave + holiday buy options.Single private medical cover, employee assistance programme, and virtual GP serviceCompetitive parental leaveSeveral flexible benefits from season ticket loans, discounted gym memberships to a cycle to work scheme.Professional career development opportunities and a wealth of learning offerings through the Multiplex Learning Academy.An industry-leading approach to flexible work to enable better work-life balance.Who we're looking for:Our people are united by a common belief: that we can outperform in everything we do.Reporting to the Senior IT Project Manager, the Senior Business Analyst acts as an intermediary between the business and IT, drawing on a strong understanding of processes and technology to ensure desired outcomes are achieved. Alongside core business analysis responsibilities, you will take ownership of defined technology projects, driving them from initiation through to delivery and handover.You will work with stakeholders to understand and define requirements, assess potential solutions and identify opportunities for improvement. You will drive pre-project activities including feasibility assessments, scoping, requirements definition and business case development, ensuring the right stakeholders are engaged and expectations are managed throughout.As part of a multi-disciplinary technology team, you will work closely with colleagues, software vendors and partners to support early solution shaping and maximise the value delivered by Technology. You will conduct service level reviews to identify emerging requirements and areas for improvement, provide feedback to product and delivery teams, and work with the Architecture team to ensure initiatives align with the wider IT strategy.What do I need to be successful?Experience working within complex, multi-stakeholder technology environments.Project management experience, with the ability to take ownership of and drive defined technology projects through to delivery.Experience of project and programme management methodologies such as PRINCE2, Agile, Scrum or Kanban.Knowledge of project planning tools such as Microsoft Project, with evidence of practical application.Strong leadership skills, with the ability to develop and communicate programme objectives and maintain alignment with business objectives.Strong interpersonal, influencing and negotiation skills, with an inclusive and collaborative approach to building relationships across diverse teams.Strong analytical and problem-solving skills, with the ability to work effectively within ambiguity.Deep understanding of current and emerging technologies, with familiarity with industry trends and innovation.Broad IT domain experience across areas such as Applications Development, Enterprise Architecture, Project Management, Vendor Management, Quality Assurance, Infrastructure, and Maintenance and Support.Able to work flexibly with teams across different timezones.Construction industry experience would be advantageous but is not essential.A note on diversity:Diversity is about celebrating the ways we are all different and appreciating the unique qualities that every employee brings. We invite applications from people of all genders, cultures and walks of life. Research shows that women and people from underrepresented groups are less like to apply for roles if they don't meet every qualification. So even if you don't match all the criteria - if you are passionate about helping to construct a better future, we'd love to hear from you.We are committed to providing a barrier-free work environment and can support with reasonable adjustments at any stage of the recruitment process. Simply inform our Talent Acquisition team during your conversation with them.#LI-AN1