Senior Business Analyst

Ofgem; Glasgow; Hybrid; GBP 48,000; Full time

Job summary

Ofgem is seeking a Senior Business Analyst for a 6-month fixed-term contract within its Markets Data Improvement program. In this role, you will drive data transformation initiatives, collaborating across teams to define requirements and deliver solutions that enhance data governance and user experience, ultimately supporting the energy sector's transition to a net zero system.

Benefits

Civil Service Defined Benefit Pension scheme

30 days annual leave after 2 years

Excellent training and development opportunities

Hybrid working and flexible hours

Qualifications

• Extensive experience in eliciting high-quality business requirements.
• Strong stakeholder management skills.
• Experience documenting AS-IS and TO BE business processes.

Responsibilities

• Conduct requirements elicitation for business needs.
• Model business processes and analyze system data.
• Support the delivery of user-centric business solutions.

Skills

Stakeholder Management

Requirements Elicitation

Business Process Improvement

Analytical Thinking

Job description

Join to apply for the Senior Business Analyst role at Ofgem

Join to apply for the Senior Business Analyst role at Ofgem

Help shape the future of energy data at Ofgem. We’re looking for a Senior Business Analyst to join Ofgem’s Markets Data Improvement (MDI) Programme, a key initiative driving data transformation across our Markets division. This is a unique opportunity to contribute to Ofgem’s ambition to become a more data-driven regulator, delivering smarter and more efficient services that benefit energy consumers across Great Britain.

As the energy sector evolves, so does our need for high-quality data and insight. You’ll play a central role in helping us strengthen our data capabilities, working on high-impact projects that support critical business functions and long-term strategic goals.

You’ll work in a collaborative cross-functional environment alongside colleagues from Markets, Policy, Digital, Data & Technology Services (DDaT) and our Data Management function. Your focus will be on identifying business needs, defining clear and actionable requirements and supporting the delivery of user-centric solutions that improve how we collect, manage and use data.

We’re looking for someone with a strong analytical mindset and a deep understanding of how data flows through systems from ingestion and transformation to representation. You’ll be confident using a range of techniques to draw out complex business needs, conduct root cause analysis and translate findings into requirements that are accessible to both technical and non-technical audiences.

You’ll also support the delivery of new services and improvements by modelling business processes, evaluating options and helping to define the scope and impact of change. Your work will directly inform development backlogs, business cases and user acceptance testing, ensuring that what we deliver meets user needs and supports Ofgem’s wider data strategy.

You’ll have experience in eliciting high-quality business requirements through interviews and workshops, documenting AS IS and TO BE processes, identifying opportunities for business performance improvement, working collaboratively with stakeholders to deliver user-focused solutions and supporting agile delivery teams while contributing to product development.

This is a fantastic opportunity to work on high-profile projects, build your professional network and make a tangible impact on how Ofgem uses data to protect consumers and support the transition to a net zero energy system.

This role is a 6 month fixed-term contract

Key Responsibilities

Change Management Role:

• Requirements elicitation, workshoping, interviewing, prototyping
• Business process modelling, analysing business needs, modelling system data
• Value mapping and benefits realisation management.
• Evaulating options, defining requirements, gap analysis and improving business processes
• Strategic analysis, internal and external environment analysis, root cause analysis
• Stakeholder analysis and management
• Delivery of user-centric business solutions with agile working

Key Outputs and Deliverables

• Impact analysis of proposed work and prioritisation of work stack based on this.
• Comprehensive gap analyses based on assessment of existing business processes alongside detailed requirements for new processes
• Functional, non-functional, data and usability requirements and business rules, established with key business users.
• Requirements, modelled and documented, and translated to work items in the required structure for development teams to take forward.
• Acceptance criteria, defined with the Product Owner and SMEs.
• Options appraisals where analysis of work-flow leads to multiple possible strategies for facilitating business processes.
• Clear definitions of change scope, with identification and prioritisation of new requirements or change requests as they are raised throughout project.
• Support of business users and the testing team during user acceptance testing and rollout.
• Quality assurance and maintenance of key requirements documents & specifications.

Key Stakeholder Relationships

• Markets Senior Leadership team
• Data management function
• Policy and Analysis teams
• Data users
• DDSS
• Ofgem policy and delivery teams

Person specification

ESSENTIAL CRITERIA:

• Extensive experience in eliciting accurate, high quality business requirements through interviews and workshops (LEAD)
• Experience documenting AS-IS and TO BE business processes (LEAD)
• Experience delivering new services that enable realiasation of programme benefits (LEAD)
• Experience in identifying opportunities for business performance improvement.
• Strong stakeholder management skills, the ability to clarify needs and commitments through consultation and consideration of consequences while focusing on user and business needs.

DESIRABLE CRITERIA:

• Experience working with data models, data governance, data analytics platforms.

Behaviours

We'll assess you against these behaviours during the selection process:

• Seeing the Big Picture
• Changing and Improving
• Communicating and Influencing
• Managing a Quality Service

Technical skills

We'll assess you against these technical skills during the selection process:

• Please refer to the Candidate Pack and Role Profile attached for full details.

Alongside your salary of £47,895, OFGEM contributes £13,875 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; Hybrid working, flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.

You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the essential and desirable skills and capabilities.

The Civil Service values honesty and integrity and expect all candidates to abide by these principles. Ofgem take any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Analyst

• Industries

  Utilities

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