Senior Billing Analyst

ASHURST BUSINESS SERVICES LIMITED; Glasgow; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading legal services firm in Glasgow is seeking a Senior Billing Analyst to manage complex client billing processes and mentor junior team members. The ideal candidate will have significant experience in a law firm environment, excel in communication, and demonstrate strong organisational skills. This role offers competitive remuneration and flexible working arrangements.

Benefits

Competitive remuneration with performance rewards

Flexible working

Corporate health plans

Global professional development opportunities

Diversity and inclusion programs

Qualifications

• Significant experience working in a law firm or partnership environment.
• Ability to work under pressure and manage tight deadlines.
• Demonstrated flexibility to perform the role.

Responsibilities

• Oversee preparation of draft bills and final invoices.
• Review and process bill cancellations and Credit Notes.
• Mentor and support junior members of the billing team.

Skills

Strong understanding of finance/legal billing processes

Excellent communication skills

Highly organised and methodical approach

Ability to manage complex billing requirements

Job description

Overview

The Senior Billing Analyst is part of the UK-based global Working Capital team. The role leads and manages complex client billing processes, ensuring accuracy and compliance and acts as a senior contact for billing queries, providing guidance and support to colleagues.

The role holder will oversee timely completion of billing requests and month-end activities using firm systems, supports process improvements and mentors junior team members.

Responsibilities

• Oversee the preparation of draft bills, including supporting documentation (e.g. detailed time summaries, disbursement schedules) and final invoices, ensuring accuracy and compliance with client and regulatory requirements.
• Review and process bill cancellations and Credit Notes, acting as a point of escalation for complex or high-value matters.
• Lead monthly bill runs for specific clients, managing adherence to complex client requirements and ensuring timely delivery.
• Liaise with partners and associates regarding unbilled/billed fee enquiries, providing expert advice and resolving issues efficiently.
• Mentor and support junior members of the billing team, providing training, guidance, and acting as a first point of contact for technical queries.

Qualifications

• Significant experience working in a law firm or partnership environment, with a strong understanding of finance/legal billing processes.
• Strong understanding of client needs, with the ability to manage complex billing requirements and provide tailored solutions.
• Ability to work under pressure, manage tight deadlines, and demonstrate flexibility as required to perform the role.
• Highly organised and methodical approach to work, with a keen eye for detail.
• Excellent communication skills, both oral and written, with a confident telephone manner and the ability to be tactful and diplomatic in pressurised situations.

What makes Ashurst a great place to work?

• Competitive remuneration with the flexibility to reward high performance
• Flexible working
• Corporate health plans
• A global professional development offering for all employees
• An industry-leading programme that celebrates diversity and inclusion

We are committed to delivering positive impacts to our communities through our Social Impact programme.

We aim to recruit, retain and promote the best people from the widest possible talent pools. We are committed to offering a safe and welcoming environment for all employees to ensure they are supported to work at their best.

Beyond this, what sets Ashurst apart from others is our global strength, our drive to innovate and collaborate, and our commitment to excellence. It is these values that make Ashurst a unique place to work.

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