Senior B2B AI Sales Executive (Remote/Hybrid)

Zendesk, Inc.; Greater London; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid work model

Inclusive workplace

Job summary

Zendesk, Inc. is seeking a Commercial Account Executive to drive growth across the UK Commercial segment, expanding existing relationships and introducing innovative AI-driven solutions.

You will engage senior leaders in consultative, multi-stakeholder sales cycles and craft territory plans backed by data insights to build a high-converting pipeline. You will collaborate with Solution Engineers, Marketing, and Customer Success to deliver outcomes, exceed revenue goals, and articulate Zendesk

Qualifications

• BA/BS degree or equivalent experience required.
• Proven B2B SaaS / AI sales experience with mid-market or complex deals.
• Excellent communication, negotiation, and presentation skills; ability to engage senior leaders.
• Strategic planning and execution; account research, prospecting and territory planning.
• Genuine interest in AI transforming customer experience and ability to explain value to non-technical audiences.
• Entrepreneurial mindset with proactive problem-solving and willingness to learn and grow.
• Willingness to travel to customer locations as needed.

Responsibilities

• Spearhead new customer acquisition and expand existing partnerships in the Commercial segment.
• Lead multi-month, value-centric sales cycles with proof-of-concept stages for high-revenue customers.
• Explain Generative AI, automation and ROI to business leaders, translating tech into business value.
• Engage VP and C-level decision-makers in consultative, multi-stakeholder sales cycles.
• Develop and execute strategic territory plans using data-driven insights to build a high-converting pipeline.
• Collaborate with Solution Engineers, Marketing, Customer Success and leadership to deliver seamless outcomes.
• Articulate Zendesk product benefits aligned with client objectives to drive satisfaction and expansion.
• Provide accurate forecasts and strive to exceed revenue goals.

Skills

Growth mindset

AI curiosity

B2B SaaS sales experience

Consultative selling

Strong communication

Strategic planning

Travel willingness

Relationship building

Education

BA/BS degree or equivalent experience

Tools

Salesforce

Clari

Gong

Tableau/Looker

Job description

Zendesk, Inc. is seeking a Commercial Account Executive to drive growth across the UK Commercial segment, expanding existing relationships and introducing innovative AI-driven solutions.

You will engage senior leaders in consultative, multi-stakeholder sales cycles and craft territory plans backed by data insights to build a high-converting pipeline. You will collaborate with Solution Engineers, Marketing, and Customer Success to deliver outcomes, exceed revenue goals, and articulate Zendesk